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Patient Experience Strategist & Change Leader

Southern California Hospitals · Los Angeles, CA, USA ·

Job type:
Full Time

Southern California Hospitals is seeking a Patient Experience Specialist to lead the hospital's program to improve patient experience and promote patient-centered care across the organization. The PX Specialist acts as a change agent, working with leaders to set goals, plan improvements, and measure effectiveness.

This role partners with executives to drive staff engagement, service excellence, and sustainable patient-centered outcomes through data-driven planning and cross-functional

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