Media Technology & Facilities Manager

Media Technology & Facilities ManagerThe Department of Art, Media, Performance, and Design (AMPD) operates instructional, production, performance, digital media, equipment, and support spaces across multiple campus facilities. The AMPD Media Technology & Facilities Manager is responsible for the day-to-day operational readiness of the facilities and production infrastructure assigned to the position in the AMPD Facilities Responsibility Matrix (Annex A). The position reports directly to the AMPD Chair. The Media Technology & Facilities Manager combines hands-on operational capability with coordination and administrative responsibility. The position manages the Equipment Room and associated student workers; maintains equipment and inventory systems; performs appropriate first-line troubleshooting, routine maintenance, setup, adjustment, and minor repairs; coordinates specialized service with University units and qualified outside providers; supports safe and reliable use of assigned instructional and production spaces; coordinates operational purchasing, software renewals, vendors, and approved contracts; and provides operational support for approved departmental events and projects.The role is intentionally designed as an operational generalist rather than a specialist in every technical area represented within AMPD. The incumbent is expected to recognize the limits of their expertise, coordinate specialized assistance when necessary, and escalate policy, priority, significant financial, personnel, and strategic decisions to the Chair. The position provides opportunities for training, professional development, and growth as provided by the University.Reporting, Scope, and Decision Authority Reports directly to the AMPD Chair. Faculty, staff, College offices, University units, and outside providers collaborate with the position but do not serve as parallel supervisors. Primary and secondary facilities responsibilities are defined by the current AMPD Facilities Responsibility Matrix in Annex A. The position does not have primary oversight of every AMPD studio, lab, gallery, or instructional space. Has day-to-day operational authority within established departmental priorities and University policy for routine matters such as equipment circulation, room readiness, maintenance coordination, student-worker assignments, safety implementation, routine supplies, and established workflows. Significant expenditures, policy changes, substantial facility modifications, contractual commitments outside delegated authority, or unresolved competing program priorities require Chair and/or appropriate College/University approval. Serves as AMPD's operational coordinator and first point of contact for facilities and production infrastructure within the assigned scope but does not replace specialized University units or licensed/specialized technical services.Pacific offers full-time employees a unique opportunity to live on our beautiful campus at below-market rental rates—helping you save time and money on your commute.Minimum Qualifications Technical degree/certificate, bachelor's degree, or other recognized postsecondary preparation in a related field; OR an equivalent combination of relevant education, technical training, and directly related professional experience. Three (3) years of progressively responsible experience in facilities operations, technical operations, production operations, equipment management, media/AV support, theater/arts operations, or a closely related environment. Demonstrated hands-on experience with equipment setup, routine maintenance, troubleshooting, minor repair, and coordination of specialized repairs or service providers. Experience supervising, training, scheduling, or coordinating employees, student workers, technicians, or other operational personnel. Demonstrated ability to manage multiple operational priorities, maintain accurate records, follow established procedures, and communicate effectively with users, supervisors, vendors, and technical specialists. Ability to use common hand tools and appropriate power tools safely and to recognize when work requires a licensed trade, specialized technician, or University service unit. Working knowledge of basic workplace safety practices and ability to implement established safety procedures in instructional, production, workshop, laboratory, or performance environments. Ability to learn and work with digital systems used for inventory/check-out, scheduling, purchasing, service requests, software/license tracking, and operational documentation.Preferred Qualifications Bachelor's degree in a related field when the minimum qualification is met through an associate/technical credential or equivalent experience. Experience in higher education, arts and design programs, media production, museums, galleries, theaters, performing arts organizations, fabrication/workshop environments, or other settings with multiple specialized instructional or production spaces. Experience managing or supporting computer labs, audiovisual systems, digital media equipment, production studios, theatrical/performance spaces, fabrication tools, or similar technical environments. Experience with equipment inventory and checkout systems, preventive maintenance planning, software/license administration, purchasing/procurement workflows, vendor coordination, or contract administration. Project-management experience involving facilities, equipment, installations, renovations, service providers, or production operations. Practical knowledge of one or more relevant technical areas such as carpentry, fabrication, basic electrical troubleshooting, theatrical systems, lighting, sound, audiovisual systems, computer hardware, or media-production equipment. Specialized licensure is not required at the time of hiring for the general scope of the position. Experience working directly with students and faculty in an instructional environment. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work. Knowledge, Skills, and Abilities Facilities and operational management. Ability to oversee readiness, organization, access, maintenance, scheduling support, and effective use of multiple instructional, production, performance, and equipment spaces. Technical aptitude and troubleshooting. Strong general technical ability across equipment, tools, computer-based production environments, audiovisual systems, and related instructional technologies; able to diagnose routine problems and determine when specialized expertise is required. Equipment and inventory management. Ability to maintain dependable systems for inventory, storage, checkout/return, condition monitoring, preventive maintenance, repair tracking, and replacement planning. Safety awareness and enforcement. Ability to communicate and implement established safety procedures, identify unsafe conditions, coordinate appropriate training, and intervene when equipment or spaces cannot be used safely. Project and workflow coordination. Ability to manage concurrent operational needs, establish priorities, track work through completion, and maintain effective workflows across facilities with different functions and users. Judgment and decision-making. Ability to distinguish routine operational decisions from matters requiring Chair, College, or University approval and to escalate significant financial, policy, safety, personnel, or facilities issues appropriately. Communication and collaboration. Strong interpersonal and communication skills for working with faculty, staff, students, University offices, contractors, vendors, and external service providers, including the ability to explain technical or operational issues clearly. Service orientation with appropriate boundaries. Ability to provide responsive operational support while maintaining clear priorities, procedures, and reasonable limits on the scope of assistance. Vendor and service-provider coordination. Ability to communicate technical requirements, obtain estimates, coordinate access and service visits, monitor work, and follow issues through completion within University procedures. Budget and purchasing literacy. Ability to obtain quotes, compare options, anticipate recurring costs, recommend priorities, execute authorized purchases, and provide useful operational information for budget planning. Organization and documentation. Strong attention to detail and ability to maintain accurate equipment, maintenance, purchasing, vendor, safety, scheduling, and operational records. Ability to work effectively across digital media, production, performance, fabrication, studio, and instructional settings.Physical Requirements The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an in-person role, and the successful candidate must be willing to relocate within California, preferably within 25 miles of the Stockton Pacific campus. The position regularly requires standing and walking throughout multiple facilities; bending, kneeling, reaching, climbing ladders or step stools, and working around instructional and production equipment; use of common hand and power tools; and occasional lifting, carrying, moving, or positioning of equipment and materials up to approximately 50 pounds, with or without reasonable accommodation. Specific physical requirements remain subject to University/HR review. Work is performed during standard hours, additional hours may be required to meet business needs or deadlines.Hiring Range $70,304 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.Background Check Statement All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.Anti-Discrimination/EEO Policy Statement University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position.