Senior Account Director

A leading healthcare focused publication is seeking a Senior Account Director to lead complex client programs from kickoff through execution. This role combines client management, cross-functional project leadership, team mentorship, and program oversight across content, digital, marketing, and multimedia initiatives.
The ideal candidate is a highly organized account leader who excels at managing multiple stakeholders, keeping projects on track, and serving as the central point of coordination between clients and internal teams.
Key Responsibilities Program & Project Management Lead marketing and content programs from initiation through delivery
Develop project plans, timelines, budgets, and resource allocations
Manage workflows across content, creative, marketing, production, and technical teams
Oversee review cycles, stakeholder approvals, and project milestones
Identify risks, resolve roadblocks, and ensure projects remain on schedule
Maintain project status updates and communicate priorities across teams
Client Relationship Management Serve as the primary point of contact for key client accounts
Lead project kickoffs, status meetings, and strategic planning discussions
Manage client expectations and provide proactive communication throughout project lifecycles
Present campaign outcomes, performance insights, and recommendations
Mentor and support junior account and project management team members
Foster collaboration across cross-functional teams and external partners
Help establish best practices for project execution and client service
Campaign & Program Execution Cross collaborate with creative, editors, and strategists to plan and launch content, digital marketing, educational, and multimedia initiatives
Collaborate with subject matter experts, external contributors, and agency partners
Ensure deliverables meet quality standards, timelines, and client objectives
Business Growth & Strategic Support Partner with company leadership to analyze new business opportunities and create pitch ideas to grow existing business
Build relationships with and coordinate with KOLs on clinical programming
Contribute to process improvements that enhance operational efficiency and create a positive experience for clients
Qualifications 5-9+ years of account management, client services, or project management experience within an agency or consulting environment
Demonstrated experience leading complex, multi-stakeholder projects
Experience managing external client relationships and executive-level communications
Proven ability to coordinate cross-functional teams and competing priorities
Team leadership or people management experience preferred
Experience in healthcare, life sciences, professional education, or related industries is a plus
Additional Information Remote work environment
Moderate travel for client meetings, events, and project-related activities
Occasional evening support for live programs or events
Ideal Profile Strong project manager who thrives in fast-paced environments
Exceptional communicator with the ability to align diverse stakeholder groups
Proactive problem solver who anticipates challenges before they impact delivery
Comfortable balancing client relationship management with hands-on program execution

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