Senior Account Manager

Desse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!

We believe in committing to a long-term investment in your career with a total rewards package including:

Competitive pay and comprehensive benefits package

A bright and energetic culture where your ideas are valued

75+ years of financial stability

Desse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!

As the Senior Account Manager, you will support your assigned Account Executive and become responsible for managing the day to day tactical execution for assigned clients and accounts. This position must reside within the Dallas area division (Coppell, TX), and comes with unique challenges, responsibilities, and loads of creativity in the world of face-to-face marketing! If you're looking to deliver best in show results and have exposure to the world of pharmaceuticals, read through and apply if this sounds like the opportunity for you!

Senior Account Manager Responsibilities

In concert with the assigned Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts

Take responsibility of managing one account with regular yearly sales of $1,500,000 or greater

Provide day-to-day support to Account Executive in developing new business within current client programs

Initiate / prepare job order documents and associated correspondence for all assigned accounts

Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget, including applying any service agreements that are in place

Assist in preparation of proposals from cost estimates for construction projects or services requested

Research & gather appropriate information as it relates to delinquent account issues

Utilize strong customer service & conflict resolution skills combined with an ability to multi-task

Practice advanced knowledge in Microsoft Office Suite

Attend production meetings between sales staff & shop supervision

Requirements

Bachelor’s degree and / or 5 - 7 years of strong account management experience required

3 - 5 years working with pharmaceutical organizations and product launches, or healthcare related accounts required.

Tradeshow / Event industry experience preferred

Highly organized, flexible and ability to work necessary hours in a fast-paced, deadline driven environment

Ability to travel as needed for client obligations

This position must reside within the Dallas area office

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