Foot Levelers Ltd. in Roanoke, VA seeks a Director of Customer Experience to lead and evolve how we serve, support, and grow our customers.
You will oversee Customer Service, Inside & Outside Sales, and Technical Support, driving smarter processes, automation, and AI-enabled tools while keeping Love and Service at the center of the customer journey. You will partner with senior leaders to align CX priorities with business objectives, manage a high-performing team, and build a comprehensive
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