Marketing Operations and Administration Coordinator

Job Description Marketing Operations Coordinator - Help Bring Great Marketing to Life

Behind every successful marketing team is someone making sure the right people, tools, information, resources, and processes are in place-and that everything keeps moving.

As the Marketing Operations Coordinator, you'll play an important role in making that happen for the IPCC and IPMI brands and entities. You'll be at the center of the Marketing Department's day-to-day operations, helping organize projects, maintain brand resources, coordinate vendors and inventory, keep digital content current, and create systems that make it easier for the team to do great work.

Keep the Marketing Team Moving

Support the day-to-day operations and administrative needs of the Marketing Department.

Coordinate schedules, meetings, materials, printing, and other activities that keep marketing initiatives moving forward.

Provide administrative and operational support to the Director of Strategic Marketing.

Keep marketing file systems, shared drives, and digital assets organized, accessible, and easy to navigate.

Maintain project tasks and workflow systems and help the team stay on track.

Manage the organization's brand resource library and marketing asset repository.

Protect and Strengthen Our Brands

Help ensure brand assets and marketing resources are accurate, current, organized, and readily available.

Maintain consistency across marketing materials, resources, and communications for our brands and entities.

Support the team in maintaining strong brand standards and an organized marketing ecosystem.

Coordinate Vendors, Purchasing & Inventory

Keep marketing collateral, promotional items, signage, and event materials organized and appropriately stocked.

Help ensure the team has the materials and resources needed to support campaigns, events, and initiatives.

Keep Our Digital & Internal Channels Current

Maintain website and intranet content to ensure information is accurate, timely, and up to date.

Coordinate publication of approved content with members of the Marketing team.

Support internal communications initiatives and employee-facing content distribution.

Support Marketing in Action

Provide logistical and operational support for marketing campaigns, events, and departmental initiatives.

Help coordinate the details behind the scenes so marketing projects and experiences come together smoothly.

Prepare and organize operational information and reporting that helps management understand priorities, identify opportunities, and make informed decisions.

Take On Additional Responsibilities And Projects As Assigned.
In this role, success means the Marketing Department is organized, informed, prepared, and able to move efficiently.

Bring structure and organization to multiple projects and priorities.

Protect the consistency and integrity of our brands.

Qualifications

Associate's degree in Marketing, Business Administration, Communications, or a related field, or equivalent experience.

~2-4 years of experience in marketing operations, marketing coordination, office administration, project support, or a related field.

~ Experience managing systems, records, workflows, projects, or administrative processes.

~ Strong organizational skills and demonstrated ability to manage multiple priorities and deadlines.

~ Experience with website content management systems, social media platforms, CRM systems, and/or vendor coordination is preferred.

~ Proficiency with Microsoft Office and project management tools.

~ Collaborative - You build positive working relationships with people across departments, brands, and levels of the organization.

~ Tech-savvy - You're comfortable learning and working with digital systems, shared files, project management tools, websites, and other marketing technology.

We are in the business of hospitality first. Across every brand and location, we strive to create welcoming environments, meaningful connections, and memorable experiences for every guest and one another, all to serve the 19 Pueblos of New Mexico. In this role, you'll help bring CRAVE to life by:

Collaborating with care to help create a positive, service-driven culture.

Taking ownership of your responsibilities and helping build efficient systems.

Maintaining consistency and excellence across our brands, locations, and marketing efforts.

Marketing operations may happen behind the scenes, but its impact is everywhere. The systems you organize, the resources you maintain, the vendors you coordinate, and the details you manage help our marketing team tell our stories, strengthen our brands, support our properties, and create meaningful experiences.

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