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VP of Digital Experience & Customer Care Strategy

Choice Hotels International, Inc. · MD, USA ·

Job type:
Full Time

Choice Hotels International, Inc. seeks a Vice President of Digital Customer Experience to shape strategy for the digital guest journey across mobile app, mobile web, and ChoiceHotels.com.

You will lead Product Marketing, Content, and Customer Care, partnering with UX and Engineering to drive revenue, loyalty engagement, and service excellence. The role requires 15+ years in digital leadership, a proven track record of converting insights into actionable roadmaps, and a strong focus on

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