Director of Customer Care Strategy & Experience (Remote)

IGS Energy is seeking a Director of SCANA Energy Customer Care to provide strategic and operational leadership for a high-volume customer care operation. The role includes overseeing customer service and support teams, ensuring a seamless customer experience that reflects the company's commitment to service excellence.
This position requires a Bachelor's degree and 8-10 years of experience leading Solutions Center operations. The Director will drive a customer-centric culture and operational improvements while collaborating across departments.

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