MPS, a division of Macmillan Publishers, seeks a Customer Service Representative for its Gordonsville, VA facility. The CSR will be the primary contact for customer inquiries about service, orders, status, shipping, and discounts, coordinating with multiple departments to resolve issues.
Requirements include 1–3 years of related experience, strong communication, and basic math and software skills. The role supports trade customers and requires a high school diploma or equivalent.
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Customer Experience Specialist – Publishing Fulfillment Job at Macmillan in Gord
Macmillan · Gordonsville, VA, USA ·
- Job type:
- Full Time