AARP is seeking a Vice President of Consumer Experience to lead the enterprise-wide consumer experience strategy. This role focuses on integrating editorial, tools, services, and benefits into cohesive customer journeys.
The position requires senior leadership to set long-term goals, simplify interactions, and guide a cross-functional team toward measurable improvements in engagement and satisfaction across channels.
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VP, Consumer Experience & Journey Design
AARP · Washington, DC, USA ·
- Job type:
- Full Time