AD Operations Specialist

Salary: $30,000 - 55,000 per year

Requirements

Experience in a project management or operations-focused role.

Experience operating within complex, matrixed, global, or multinational organizations.

Ability to proactively spot issues that could affect strategic, business, or financial objectives.

Strong data-informed storytelling skills across visual, verbal, and written formats.

Demonstrated strategic problem-solving ability and strong collaboration skills.

Strong communication skills.

Working knowledge of financial services, security markets, and regulations is a plus.

Bachelors degree in psychology, user experience, design, human-computer interaction, or a related field, or equivalent work experience required; advanced degree preferred.

Responsibilities

Support the coordination and improvement of the people, processes, and practices that enable a creative design environment.

Help develop best practices for the UX team and improve how we work together and deliver work.

Contribute to the operational foundation, strategy, and direction that support UX team success.

Facilitate internal meetings and coordinate with design operations leadership on scheduling, HR, team health, and budget matters.

Identify friction points in internal processes and help support solutions.

Foster a collaborative and inclusive culture.

Prioritize effectively across deadlines and changing priorities.

Use data to support reasoning and communicate recommendations clearly and confidently.

Build trust and engage cross-functional partners across UX, Product, Tech, and business stakeholders.

Ask questions, connect the dots, and help the team grow, develop new skills, and increase trust, transparency, and engagement.

Technologies

AI

Support

Security

UX UI Design

More
We are collaborating with BNY to connect exceptional professionals with this Design Operations Specialist opportunity within our Design Practice. The role is based in our New York, NY offices. We are a leading global financial services company at the center of the global financial system, influencing nearly 20% of the worlds investible assets. Our teams use cutting-edge AI and breakthrough technologies to work with clients, deliver transformative solutions, and help shape the future of finance. We foster a culture that supports growth, success, innovation, and bold ideas, and we offer an environment where exceptional talent can make a meaningful impact.

last updated 40 week of 2026

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