Social Media Specialist

ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.
Here's your chance to join our award-winning agency, ICF Next. We're changemakers, a community of mission driven creatives, communicators, strategists, and technologists.
We're searching for our next Social Media Specialist to work with our teams across federal, state, and local government client accounts. This is a hybrid role requiring the ability to travel onsite to the client's office in the D.C. metro area up to one day per week.
Job Location(s): This is a hybrid role. This position requires the ability to travel onsite to the client's office in Rockville, MD up to one day per week.
The Team We are a team of digital media communications strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.
As a Social Media Specialist, you will: Support the Social Media Lead in the day-to-day management of client social media channels, including scheduling and publishing content using approved tools
Research, write, and edit engaging social media copy and content across platforms, ensuring adherence to brand voice, plain language, and Section 508 accessibility standards
Assist in monitoring social media channels and compiling social listening data on conversations, trends, and sentiment
Support social media event coverage, such as Twitter chats, Facebook Live events, and other real-time engagement opportunities
Create and schedule content using UTM links and platform scheduling tools to support campaign tracking
Upload and caption videos to client YouTube channels and other video platforms as needed
Assist with the development of graphics and templates for use in social media posts, working with creative team members
Track and compile performance metrics and support the preparation of monthly reporting and recommendations
Provide backup coverage for posting and community management as needed
Assist in the development of content calendars and campaign materials for national observances and key events
Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks on a day-to-day basis
Required qualifications: 3+ years of experience in social media platform management and content development
3+ years of experience writing and editing social media content across platforms
US citizenship is required by the contract
Preferred qualifications: Bachelor's degree in marketing, communications, or a related field
2+ years of experience at an advertising or consulting agency
Experience working in highly regulated industries or with government agencies to build social media communications plans
Experience developing public health plans and strategies
Professional skills: Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight-driven campaigns
Experience developing social media and communications plans and presenting to leadership teams
Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
Strong writing skills
Strong proficiency in PowerPoint and Microsoft Word
Comfortable working with remote teams
Ability to work independently, seek help as needed and contribute to team and company culture
Please note: This role is contingent upon a contract award.
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Working at ICF ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve our most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy

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