Newmar Corporation in Nappanee, IN, seeks a Vice President of Customer Experience to lead the strategy and execution of the end-to-end ownership experience. This role sits on the Executive Leadership Team and drives loyalty, aftermarket value, and brand protection through customer, dealer, and digital initiatives.
You will oversee customer care, dealer support, warranty, parts, and owner engagement; set the CX strategy for the full ownership journey; and lead cross-functional transformation
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