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Director, Customer & Community Marketing — Launch & Voice of Customer

Knox Systems · New York, NY, USA ·

Job type:
Full Time

Knox Systems in the United States seeks a customer-launch and cross-functional program leader to drive FedRAMP milestone-driven deployments. You will coordinate calendars, deliverables, and approvals, while developing press releases, customer stories, and video interviews to amplify success and strengthen renewals.
You will lead Voice of the Customer initiatives, translate feedback into actionable improvements, and maintain dashboards to monitor launch delivery and campaign engagement in a

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