Datavox Inc is hiring: Audio Visual Service Technician in Arlington

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Arlington, TX, US

3 days ago Requisition ID: 1955

Salary Range: $25.00 To $30.00 Hourly

Join the DataVox Team
DataVox is seeking an experienced

Audio Visual

Service Technician

to join our growing team in the Dallas-Fort Worth area.

Are you interested in learning more? First, let us tell you more about DataVox. DataVox has been serving the Texas Triangle area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Data Center & Network Technologies, Network Security, IT Support Services, Network Cabling, Phone Systems & Physical Security. We are committed to being the best technological partner and ensuring the highest level of expertise and quality service by employing people like you.

We want our company to be a place you will want to be — and stay. Employees at DataVox are offered the following:

An amazing atmosphere to challenge yourself and grow career!

Comprehensive health, vision and dental insurance for you and your dependents

Company paid life insurance and long-term disability insurance

401(k) and Roth retirement plan with company match

Sponsored 529 College Savings Plan

Employee Assistance Program

Paid vacation and sick time

Paid company holidays

Annual Health and Wellness Fairs

Virtual and in-person team & company events – Ice Cream Social, Employee Appreciation Day, Halloween contests, Thanksgiving potluck, Holiday parties, “Support our team” days, Texans, Astros, and Dinamo watch parties, and more!

Mileage and phone reimbursement

Opportunity to make decisions that positively impact the environment through sustainable business practices.

New Employee Buddy/CHAMPION Program

What You'll Do
As an Audio Visual

Service Technician , you will provide maintenance, service, troubleshooting, and support for commercial audiovisual systems throughout the Dallas-Fort Worth market.

Responsibilities:

Diagnose and repair commercial audio visual systems

Troubleshoot complex Audio Visual, video conferencing, and control system issues

Perform service calls and preventative maintenance on installed AV systems

Configure and support Audio Visual control platforms such as

Crestron

and

AMX

Install, configure, and calibrate audio and video equipment

Service projection systems, displays, DSPs, switchers, and presentation systems

Perform rack modifications and equipment upgrades

Identify system deficiencies and recommend corrective actions

Document service activities and communicate findings with customers and internal teams

Provide excellent customer service while representing DataVox at client sites

Assist with commissioning and system optimization as needed

Who You Are:
Required Qualifications

5+ years of commercial Audio Visual installation, commissioning, or service experience

Experience supporting and troubleshooting complex Audio Visual systems

Experience working in commercial construction environments

Experience with AMX and/or Crestron control systems

Strong understanding of:

Commercial Audio Visual Systems

Video Conferencing Technologies

AV Control Systems

Audio DSP Platforms

Video Switching & Distribution

Projectors and Large Format Displays

Basic knowledge of:

Networking fundamentals

TCP/IP networking

Routers and switches

IP-based AV technologies

Preferred Qualifications

CTS-I or CTS-D Certification

Experience with Audio Architect, Q-SYS, Biamp, or similar DSP platforms

AutoCAD, AudioCAD, or VidCAD experience

Experience with enterprise conference room technologies

What Makes You Successful
We're looking for someone who:

Has strong troubleshooting and problem-solving skills

Works independently and takes ownership of issues

Communicates effectively with customers and team members

Maintains a professional appearance and demeanor

Can manage multiple priorities in a fast-paced environment

Is committed to delivering exceptional customer service

Physical Demands:
Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:
While performing the duties of this job, the employee regularly works in inclement weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Work on job sites require usage of required PPE including safety glasses, hearing protection, etc.

DataVox, Inc. is an equal opportunity employer.

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