Audio Visual Service Technician Job at Datavox in Arlington

Audio Visual Service Technician

Location: Dallas-Fort Worth, TX Job Type: Full-Time Department: Audio Visual (AV) Department
Join the DataVox Team
DataVox is seeking an experienced Audio Visual Service Technician to join our growing team in the Dallas-Fort Worth area.
We want our company to be a place you will want to be – and stay. Employees at DataVox are offered the following:
An amazing atmosphere to challenge yourself and grow career!
Comprehensive health, vision and dental insurance for you and your dependents
Company paid life insurance and long-term disability insurance
401(k) and Roth retirement plan with company match
Sponsored 529 College Savings Plan
Professional development reimbursement
Employee Assistance Program
Paid vacation and sick time
Paid company holidays
Annual Health and Wellness Fairs
Virtual and in-person team & company events – Ice Cream Social, Employee Appreciation Day, Halloween contests, Thanksgiving potluck, Holiday parties, "Support our team" days, Texans, Astros, and Dinamo watch parties, and more!
Mileage and phone reimbursement
Opportunity to make decisions that positively impact the environment through sustainable business practices.
Employee engagement clubs
New Employee Buddy/CHAMPION Program
What You'll Do
As an Audio Visual Service Technician, you will provide maintenance, service, troubleshooting, and support for commercial audiovisual systems throughout the Dallas-Fort Worth market.
Responsibilities:
Diagnose and repair commercial audio visual systems
Troubleshoot complex Audio Visual, video conferencing, and control system issues
Perform service calls and preventative maintenance on installed AV systems
Configure and support Audio Visual control platforms such as Crestron and AMX
Install, configure, and calibrate audio and video equipment
Service projection systems, displays, DSPs, switchers, and presentation systems
Perform rack modifications and equipment upgrades
Identify system deficiencies and recommend corrective actions
Document service activities and communicate findings with customers and internal teams
Provide excellent customer service while representing DataVox at client sites
Assist with commissioning and system optimization as needed
Who You Are
Required Qualifications
5+ years of commercial Audio Visual installation, commissioning, or service experience
Experience supporting and troubleshooting complex Audio Visual systems
Experience working in commercial construction environments
Experience with AMX and/or Crestron control systems
Strong understanding of: Commercial Audio Visual Systems, Video Conferencing Technologies, AV Control Systems, Audio DSP Platforms, Video Switching & Distribution, Projectors and Large Format Displays
Basic knowledge of: Networking fundamentals, TCP/IP networking, Routers and switches, IP-based AV technologies
Preferred Qualifications
CTS (Certified Technology Specialist) Certification
CTS-I or CTS-D Certification
Experience with Audio Architect, Q-SYS, Biamp, or similar DSP platforms
AutoCAD, AudioCAD, or VidCAD experience
Experience with enterprise conference room technologies
What Makes You Successful
Has strong troubleshooting and problem-solving skills
Works independently and takes ownership of issues
Communicates effectively with customers and team members
Maintains a professional appearance and demeanor
Can manage multiple priorities in a fast-paced environment
Is committed to delivering exceptional customer service
Physical Demands: Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: While performing the duties of this job, the employee regularly works in inclement weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Work on job sites require usage of required PPE including safety glasses, hearing protection, etc.
DataVox, Inc. is an equal opportunity employer.