Founding CX Lead: Scalable Customer Experience & Equity

Grw AI in San Francisco is seeking a Founding CX Lead to own customer experience and build the function for their AI-driven solutions. This role involves managing the end-to-end customer lifecycle, analyzing customer data, and fostering proactive engagement. Ideal candidates have a strong CX background in B2B SaaS, experience synthesizing customer feedback into actionable product priorities, and can thrive in a fast-paced startup environment. The position offers competitive salary, meaningful equity, and comprehensive healthcare benefits.
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