Communications Manager

Job Description Summary
The Communications Manager will play a key role in shaping the associate experience through clear, engaging and strategic communications. Partnering closely with Human Resources and teams across the firm, this individual will develop and implement communication strategies that deepen associates’ understanding of the firm’s culture, business priorities and company vision. The manager will translate complex information into relevant, accessible messaging and deliver communications across a variety of channels, helping clients achieve their objectives while ensuring communications are thoughtful, consistent and aligned with the firm’s broader priorities. This individual will be a proactive, solutions-oriented partner who exercises sound judgment, makes informed decisions and brings strong project management skills to effectively manage multiple priorities and initiatives.

Job Description Summary
The Communications Manager will play a key role in shaping the associate experience through clear, engaging and strategic communications. Partnering closely with Human Resources and teams across the firm, this individual will develop and implement communication strategies that deepen associates’ understanding of the firm’s culture, business priorities and company vision. The manager will translate complex information into relevant, accessible messaging and deliver communications across a variety of channels, helping clients achieve their objectives while ensuring communications are thoughtful, consistent and aligned with the firm’s broader priorities. This individual will be a proactive, solutions-oriented partner who exercises sound judgment, makes informed decisions and brings strong project management skills to effectively manage multiple priorities and initiatives.

Essential Duties and Responsibilities

Provides strategic direction, message development, and communication planning primarily for Human Resources, but also other internal departments as needed

Uses strong storytelling abilities to enhance associate engagement and build greater understanding of the firm’s priorities, culture and vision.

Consults with stakeholders to identify communications goals and objectives; executes solutions for high-impact projects/initiatives.

Provides detailed tactical support and oversees communication plans

Partner effectively to provide strategic communications counsel and advice

Develop written and visual communications for a variety of channels

Monitors channel absorption; prepares reports for management from metrics and other data, recommends channel content alterations and improvements

Manages the implementation of communication projects

Performs other duties and responsibilities as assigned

Establishes and maintains relationships throughout the firm

Effectively represent firm's values and communication principles within meetings

Knowledge Of

Communication strategies and tactics

Concepts, principles, practices, and techniques for writing and developing communications plans and related content

Microsoft Outlook suite

Canva

Financial industry experience is not required, but a benefit

Skills And Competencies

Creative and technical writing

Visual communications

Storytelling

Attend to detail while maintaining a big picture orientation

A continuous improvement mindset

Proactive and self-starting

Ability to think logically, analyze and solve problems

Manage confidential firm information prior to internal or public release

Make independent decisions when appropriate

Influence decision making and action when appropriate

Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed

Incorporate needs, wants, and goals from different business unit perspectives into communications plans, while being an advocate for audiences and communications best practices.

Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

Provide a high level of customer service

Education
Bachelor’s - Completed: Communications, Bachelor’s - Completed: Marketing, Bachelor’s - Completed: Public Relations

Work Experience
General Experience - 3 to 6 years

Travel
Less than 25%

Workstyle
Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We Expect Our Associates At All Levels To

Grow professionally and inspire others to do the same

Work with and through others to achieve desired outcomes

Make prompt, pragmatic choices and act with the client in mind

Take ownership and hold themselves and others accountable for delivering results that matter

Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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