CLEAR is building the secure identity platform of the future with a growing global footprint. The Manager, Member Care will own the end-to-end digital member experience across premium channels, leading Team Leads and Specialists while driving service quality, SLAs, and continuous improvement.
This role partners with Product, Engineering, and Operations to align member outcomes with business priorities. With 5+ years of leadership in digital support, you will shape strategies, coach leaders, and
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