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Customer Journey Architect & Strategy Lead

Milwaukee Tool · Milwaukee, WI, USA ·

Pay:
110.000
Job type:
Full Time

Milwaukee Tool seeks a Journey Manager to own delivery for end user and distributor journeys. You will translate feedback and data into prioritized, value-driven recommendations and develop core journey artifacts such as maps, blueprints, and roadmaps.

You’ll collaborate with UX, Product, Analytics, and Operations to align priorities and drive outcomes. Your role requires leading cross-functional teams, managing tradeoffs, and coaching others within a matrix organization.

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