Our client is a healthcare communications agency that combines scientific expertise, strategic thinking, creativity, and market access knowledge to develop impactful communications for healthcare brands. The team fosters a collaborative, inclusive, and fast-paced environment where professionals can contribute to meaningful work and continue to grow their careers.
Our client is seeking a Senior Account Executive to support client relationships, lead multiple projects and workstreams, and coordinate cross-functional teams in a regulated agency environment.
Key Responsibilities
- Client Communication & Account Management: Maintain strong day-to-day client relationships, lead routine discussions, translate client feedback into actionable next steps, and anticipate account needs.
- Project & Workstream Management: Oversee multiple projects and workstreams from kickoff through delivery, managing timelines, priorities, dependencies, and approvals while identifying potential risks.
- Pharmaceutical MLR & Veeva: Coordinate submission planning and follow-through for assigned projects. Support job setup, tagging, linking, routing, and medical-legal-regulatory (MLR) review processes.
- Financial Management: Support estimates, budgets, billing, scope management, and forecasting. Identify potential financial risks and collaborate with project management and account leadership on solutions.
- Brand Strategy & Market Awareness: Connect day-to-day account activities to broader brand goals and client objectives. Apply knowledge of products, audiences, and channels to inform tactical recommendations.
- Prioritization & Problem-Solving: Anticipate upcoming needs, balance competing priorities, resolve routine challenges, and determine when to escalate issues to senior leadership.
- Cross-Functional Collaboration: Partner with project management, creative, strategy, medical, editorial, digital, and other internal teams to maintain alignment and keep projects on track.
- Meetings & Presentations: Lead portions of client and internal meetings, communicate project updates clearly, and ensure decisions, responsibilities, and timelines are understood.
- Team Development & Mentorship: Support junior team members by sharing knowledge, encouraging ownership, and helping them develop confidence and independence.
Qualifications
- College degree or equivalent work experience.
- Progressive experience in an agency environment and/or healthcare account management.
- Experience managing multiple projects, workstreams, and client priorities simultaneously.
- Working knowledge of pharmaceutical promotional materials, medical-legal-regulatory (MLR) review processes, and Veeva.
- Strong client-facing communication and relationship management skills.
- Financial awareness, including experience with estimates, budgets, billing, scope, and forecasting.
- Excellent organizational, written, verbal, and time-management skills.
- Strong judgment, problem-solving abilities, and the ability to anticipate needs and manage competing priorities.
- Ability to collaborate effectively across cross-functional teams in a fast-paced, regulated environment.
If you have healthcare or pharmaceutical agency experience and enjoy managing client relationships while leading complex projects, we'd love to connect!