Genentech, a Roche subsidiary, seeks a Head of Customer Engagement Internal Operations & Services to unify service standards and enable CE leaders to deliver high-value work. You will oversee Meetings and Logistics, CSO support, Activation, Tools & Training, and ABP Services, shaping a scalable, customer-centered operating model.
The role emphasizes demand and capacity management, performance visibility, and strategic partnerships with field and enterprise teams.
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