Sembi is hiring: Technical Writer - Xray in New York

Technical Writer

We are looking for a detail-oriented and technically minded Technical Writer to support the documentation, knowledge management, and continuous improvement of Xray, a test management solution integrated with Jira. The successful candidate will be responsible for creating, maintaining, and improving clear, accurate, and user-friendly technical documentation, helping users understand and effectively use Xray and its related workflows.
Key Responsibilities
Technical Documentation
Jira and Xray Knowledge
Cross-Brand Collaboration
Documentation Standards and Quality
Stakeholder Management and Continuous Improvement
Minimum Technical Skills and Qualifications
Technical writing
Jira knowledge
Xray fundamentals
Software testing terminology
Documentation tools
Content structuring
Version control and change management
Technical comprehension
Quality assurance
Digital collaboration
Preferred Qualifications
Previous experience documenting Xray or other Jira-integrated testing tools
Familiarity with software development lifecycles, Agile methodologies, Scrum, or Kanban
Experience working with QA, software development, product management, or support teams
Familiarity with REST APIs, JSON, webhooks, or integrations, particularly when documenting technical workflows
Experience with Markdown, Git-based documentation, or documentation-as-code practices
Knowledge of accessibility principles and technical content usability
Experience maintaining documentation across multiple products, brands, or business units
Success Criteria
Deliver accurate, useful, and up-to-date Xray documentation
Reduce ambiguity and improve the usability of technical information
Maintain documentation quality and consistency across assigned projects
Respond effectively to product changes and documentation requests
Collaborate successfully with colleagues across multiple brands
Contribute to shared documentation standards, knowledge exchange, and team efficiency
Balance primary Xray responsibilities with agreed cross-brand support priorities
An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. By submitting your application, you acknowledge that Sembi, Inc. will process and retain your resume and related personal information solely for recruitment and hiring purposes. Resumes of unsuccessful candidates will be securely deleted within twelve (12) months of the hiring decision, unless a longer period is required by law or you provide explicit consent for continued retention (e.g., for consideration for future opportunities).
In compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), you have the right to request access to, correction of, or deletion of your personal information at any time by contacting compliance@sembi.com. Sembi, Inc. does not sell candidate data and will ensure that all personal information is processed securely and in accordance with relevant data protection regulations.