Lumicera Health Services is seeking a Customer Experience Strategist to join our team. This role will envision, design, and prototype positive customer interactions, leading journey maps, ideation sessions, and stakeholder engagement to elevate the customer experience.
You will drive CX/DX strategy across the portfolio, lead prototyping activities, and participate in strategic planning. Design thinking, agile EBM, and VoC will guide decisions and improvements.
#J-18808-Ljbffr
Remote CX Strategy & Experience Designer
Lumicera · Madison, WI, USA ·
- Job type:
- Full Time