Event Producer, AMER Event Productions, Event Productions Job at Amazon in New Y

Description
The AMER Event Productions Event Producer provides customer-centric event production services and support, at the highest level possible, for the Event Productions team and its customers. They bring critical production planning and operational support to companywide events across AMER. In this role, the Event Producer provides assessment, planning, and operational management of east coast events, across both on campus and off campus locations. They are the primary point of contact for the customer, responsible for the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.

Key job responsibilities

POC for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor

Available for customer meetings, onsite for set days, rehearsals, event day(s), through strike and load out operations

Manages meetings effectively; provides supporting documentation and aligns stakeholders

Maintains multiple operations calendars and databases

Improves efficiencies, and works to optimize standard processes

Coordinates and improves project-related data and reporting

Able to identify blockers, troubleshoot effectively, and facilitate progress

Seeks opportunities to help others improve skillsets and knowledge base

Manage Team Goals, and programmatic initiatives, with increased ambiguity

Up to 35% travel

A day in the life
Pre-Event Discovery & Planning

Collaborates cross-team to assess and approve incoming event requests with Producer(s) and Booking Team

Attends Discovery Calls and Planning Meetings with customer(s) and team, to understand the customers vision

Manages multiple scheduling and operational calendars, to ensure planning efforts

Manages and maintains prompt, thorough, professional communication with all team members, customers, and business partners throughout all phases of the event

Pre-event Production

Leads Planning Meetings with customers and team to confirm final event details

Provides production guidance to customers and team

Leads scheduling of production resources, services, and any post-production requests

Work on behalf of the customer to facilitate:

Third party labor requests and equipment rentals

Communication with facility partners; Security, Housekeeping, Catering, etc.

Partner with internal team to ensure charge back

Event show flow preparation and distribution to internal teams

Manages any necessary technical testing or technical rehearsals

Able to support media playback and presentation methods

Clearly communicates with all team members and stakeholders

Coordinates personal travel arrangements, schedules, and expenses

Production

Act as dedicated onsite POC for customers and organizers, including production team and third-party vendors

Leads event day show flow, and acts as producer show caller, or stage manager, calling the show through comm systems to the technical team

Provides direction of relevant facility operations

Leads onsite production engineers and over-hire labor through load in, pre-show operations, post-show wrap up and load out

Partner with the Systems Engineer to manage technical needs

Dynamically flex to customer needs and complications, escalates appropriately

Post-event Production

Oversee and manage proper strike of event venue

Manages post-event reporting

Manages post-event customer needs and meetings

Manages post-event expenditures

Provides key metrics and data to team and management

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