Onsite Customer Care Content Writer Santa Ana

Collectors Holdings, Inc. is seeking a Customer Care Content Writer to join the PSA Customer Care team in Santa Ana, CA. This full-time onsite role collaborates with product, support, and engineering to craft clear help articles, guides, and FAQs that empower customers worldwide.
You will use AI tools to streamline content, review tickets for gaps, and maintain accurate SOPs and templates. The ideal candidate has 3+ years of technical writing or copywriting and excellent communication skills.

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