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Communications Coordinator/Communications Manager

DuPage Senior Citizens Council · Lombard, IL, USA ·

Pay:
$58,000-$58,000/yr
Job type:
Full Time

Communications Coordinator/Communications ManagerThe DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County.About the RoleDSCC is looking for a full time, on-site Communications Coordinator/Communications Manager who reports to the Development Director.Communications Coordinator/Communications Manager Responsibilities/TasksCreate and execute a 12-month development communications calendar, in partnership with the Director of Development, covering all digital and print channels.Design and produce all donor-facing communications: email campaigns, newsletters, direct mail appeals, event invitations, thank you cards, and impact reports.Write and design a monthly donor-focused digital newsletter — reoriented toward the donor perspective, with impact stories, program updates, and a giving call to action.Build and manage automated digital communication sequences in HubSpot, including the new donor welcome series, recurring giving program communications, year-end appeal sequences, and event follow-up campaigns.Manage all direct mail fundraising campaigns, including the year-end appeal, holiday card campaign, and any direct mail tied to DSCC's fundraising events.Create graphics, social media content, and visual assets that support donor engagement.Update and maintain the website, including donation pages, event pages, and organizational information, in coordination with any external web support.Manage and grow DSCC's social media presence across Facebook, Instagram, and LinkedIn, with a particular focus on storytelling, brand awareness, and audience growth.Support in-person donor engagement events with signage, printed materials, digital displays, and event communications.Collaborate closely with the Director of Development and Development Operations Coordinator to ensure all communications are integrated with donor data, campaign goals, and stewardship timelines.Job Benefits$58,000 - $78,000 commensurate with experiencePaid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays)Health (HMO or PPO) and Dental PPO100% employer-paid life insurance, short/long-term disability401KTravel ReimbursementProfessional Development TrainingLGBTQ+ Cultural Competency TrainingCompany Sponsored EventsQualifications3–6 years of experience in nonprofit communications, marketing, or a closely related field.Strong writing skills - ability to write for multiple audiences and in multiple formats (email, social media, print, website copy, press releases).Graphic design proficiency (Canva, Adobe Creative Suite, or comparable tools).Fluency with email marketing platforms - HubSpot experience strongly preferred given existing organizational infrastructure.Comfort with website content management systems (WordPress or comparable).Strong project management skills - demonstrable ability to manage a complex communications calendar with multiple concurrent deadlines.Excellent interpersonal communication skills; collaborative, responsive, and proactive in coordinating across the development team.Experience with or genuine interest in donor-centric communications and fundraising; an understanding that the goal of communications is not just awareness but relationship and revenue.Photography, video production, or media relations experience a plus.Skills/Experience DesiredStrong organizational, communication, research, project management, writing skills, PC proficient, and Microsoft softwareExperience working with tight time frames and quick decision-making in a fast-paced environmentAbility to establish and maintain effective working relationships with employees, other agencies, and the publicAbility to interact well with older adultsExcellent communication and problem-solving skillsExcellent verbal and written communication