Senior Experiential Account Manager

Company Description
Factory360 is an experiential marketing agency focused on making corporate marketing more human and engaging. Built as a ground‑up integration agency, Factory360 starts with live, real‑world experiences and then connects them thoughtfully across digital and traditional channels. The team designs campaigns around how people actually interact with brands, aiming to create authentic, memorable touchpoints. This approach enables clients to build deeper relationships with their audiences through integrated, experience‑led marketing programs.

Role Description
The Senior Experiential Account Manager is a full-time, remote role responsible for leading experiential marketing programs from concept through execution. This position manages day-to-day client communication, translates client objectives into strategic experiential plans, and oversees timelines, budgets, and deliverables. The Senior Experiential Account Manager collaborates with creative, production, and digital teams to develop integrated campaigns, ensuring activations are aligned with brand goals and performance metrics. Daily responsibilities include preparing proposals and scopes of work, briefing internal teams, monitoring project milestones, and resolving issues to keep programs on track. The role also includes mentoring junior team members, analyzing campaign results, and identifying opportunities to grow client relationships and expand business.

Qualifications

Experience managing experiential marketing or event-based campaigns, including strategy, planning, and on-the-ground execution.

Strong client service skills, with the ability to build relationships, lead presentations, and manage expectations with multiple stakeholders.

Proficiency in project management, including budget oversight, scheduling, and coordinating cross-functional teams in a fast-paced environment.

Background in integrated marketing, with familiarity in digital, social, and content channels that support experiential programs.

Excellent written and verbal communication skills, with strong attention to detail and the ability to produce clear briefs, recaps, and reports.

Demonstrated leadership capabilities, including mentoring team members and contributing to a collaborative, inclusive culture.

Comfort working remotely, with strong organizational skills, self-direction, and proficiency in common collaboration tools.

Bachelor’s degree in Marketing, Communications, Business, or related field, or equivalent relevant experience; agency experience is highly beneficial.

Ability to travel occasionally for client meetings and live activations, as needed.

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