PagerDuty, Inc. is seeking a data-driven program manager to design and run digital lifecycle programs for 14k+ Commercial customers.
You will build automated journeys across email, in-app, and Slack, working with Sales, Customer Success, Product, and Marketing to drive awareness, adoption, expansion, and retention. You will use AI tools like Claude to prototype and accelerate design, and you will analyze engagement data to inform what to build next while collaborating with remote teams across
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