Social Media & Marketing Coordinator

Social Media & Marketing CoordinatorSydney Candle Co. is a family-owned American brand founded in 2006 in Cortland, Ohio. We manufacture and fulfill here in our warehouse. We're looking for a creative, organized, social-media-native teammate to help us tell our story, launch new products, and build relationships with our customers.This is a hands-on role at a growing company. You'll work directly with our marketing lead, and you will work on bringing your creative ideas to life.What You'll Do:Social Media:Plan, create, and post content on Instagram, Facebook, and TikTok. Film and edit short-form video (Reels, TikToks, Stories) at our facility and in the community. Keep a content calendar and track what's working. Respond to comments and messages and help build our community.Community and VIP Facebook Group:Coordinate our private VIP Facebook group, including approving members, posting daily, and starting conversations. Share behind-the-scenes content, sneak peeks, and exclusive offers with members. Run polls, giveaways, and group events. Keep the group positive and active, and report on member growth and engagement.Campaign and Launch Support:Help prep and run new product launches and seasonal campaigns. Help coordinate assets and deadlines across email, SMS, social, and ads. Write captions, short copy, and campaign briefs. Build graphics and marketing materials in Canva and AI design tools.In-Person Events:Help plan and run local events, markets, pop-ups, and brand activations. Coordinate supplies, signage, displays, and logistics. Represent Sydney Candle Co. at events with a friendly, professional presence. Capture photo and video content at events.Customer Acquisition and Retention:Research and pitch new ways to bring in customers and keep them coming back. Support our rewards program and our affiliate and creator program. Report on results and recommend what to do next.What We're Looking For:Required:A strong personal feel for what makes social content perform, especially on Instagram and TikTok. Comfort filming, editing, and appearing on camera when needed. Good writing and organization skills. Friendly and confident with customers and the public, in person and online. Self-motivation and reliability on deadlines. Able to work in person in Cortland on hybrid days. Willing to work occasional evenings or weekends for events.Nice to have:Experience with Canva, CapCut, or similar tools. Familiarity with Shopify, Klaviyo, or Meta Ads Manager. Experience managing an online community or group. Experience planning events for a club, school, or business. A degree or coursework in marketing, communications, or a related field (recent graduates welcome).