City of Norfolk, VA

City of Norfolk, VA is hiring: Library Assistant II in Norfolk

City of Norfolk, VA, Norfolk, VA, US, 23500

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Library Assistant II

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Library Assistant II

Salary

$40,959.61 - $68,433.26 Annually

Location

Norfolk, VA

Job Type

Permanent Part-time

Job Number

13412

Department

Library

Opening Date

08/22/2025

Closing Date

9/1/2025 11:59 PM Eastern

Description
Benefits
Questions

Description

The City of Norfolk's Department of Libraries is currently seeking a part-time Library Assistant II for its Van Wyck Branch. This position assists with the daily operations of the library. Performs administrative duties including typing, filing, ordering supplies, and assisting with events. Provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment.

The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility

Department Hiring Hourly Rate: $19.69

Essential Functions

Essential functions include but are not limited to:

Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
Provides customer service by providing assistance with computers and equipment, searching database for information and resources and recommending reading material.
Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
Assists with events by setting up displays and researching and preparing information about authors.
Assists with the receiving and ordering of new library materials using the on-line computer program by entering and checking the received orders and assisting with the creation of selection lists and purchase orders.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work..

Additional Information & Requirements

Valid Driver's license or Commercial Driver's license may be required depending on assignment.

Working Hours: 20 hours per week; evenings and weekends

Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

I understand and will answer the following supplemental questions completely and thoroughly.

Are you a current City of Norfolk employee?

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

Please select the highest level of education you have completed.

High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree or higher

This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level, including using Microsoft Office.

I have no computer skills.
Beginner
Intermediate
Advanced

How many years of library experience do you possess (including unpaid and volunteer experience)?

Less than 6 months
6 months to 1 year
1 year to 2 years
2 to 3 years
3 to 4 years
4+ years
No Experience

How many years of customer service experience do you possess (including unpaid and volunteer experience)?

Less than 6 months
6 months to 1 year
1 to 2 years
2 to 3 years
3 to 4 years
4+ years
No Experience

This position may require short or long term assignment at alternate locations. Are you able and willing to accept this scheduling requirement?

This position requires the ability to work some nights and weekends. Are you able and willing to accept this scheduling requirement?

Do you have a valid driver's license?

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

I have been convicted of a felony
I have been convicted of a misdemeanor
I have been convicted of a felony and a misdemeanor
I have not been convicted of a felony or a misdemeanor

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

I am not a Veteran
I am a Veteran
I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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