Ascendo Resources is hiring: Community Manager in New York

We are actively seeking a Community Manager to oversee two luxury residential properties in Manhattan-one in Midtown West and another on the Upper West Side. The role is fully onsite and requires an experienced property management professional who thrives in a fast-paced, service-driven environment.

This is a high-impact, leadership-level role overseeing all aspects of property performance, including daily operations, financial management, resident satisfaction, and team supervision. The ideal candidate will have strong budgeting and invoicing skills, a resident-first approach, and a solid understanding of NYC housing regulations and building systems.

Hours: Mon-Fri, 9am-5pm

Salary: $110,000/yr - $140,000/year

Benefits: M/D/V, 401k, Company Holidays, PTO, etc.

Key Responsibilities:

Resident & Stakeholder Engagement

• Serve as the primary point of contact for residents, vendors, ownership, and asset managers.
• Resolve resident concerns promptly while enhancing community satisfaction.
• Coordinate with leasing, compliance, legal, and accounting teams to streamline communication.
• Represent the property and company in board meetings and key internal discussions.

Building Operations

• Oversee daily building operations, maintenance coordination, and vendor performance.
• Ensure full compliance with NYC housing codes and inspection readiness.
• Manage building emergencies and implement preventive action plans.
• Lead renovation projects, unit turns, and capital improvements.

Financial Oversight

• Assist in developing annual operating budgets and forecasts.
• Monitor accruals, process AP/AR, and prepare monthly variance and utility reports.
• Review vendor contracts and ensure accuracy of charges and records.
• Maintain insurance and risk documentation compliance.

Leadership & Supervision

• Manage and support onsite team members including assistant managers and operations staff.
• Oversee scheduling, goal-setting, performance reviews, and training.
• Monitor service levels and enforce SOPs for tenant service, maintenance, and leasing.

Required Qualifications:

• Bachelor's degree in Business, Real Estate, or related field (or equivalent hands-on experience).
• Minimum 5 years of NYC multifamily property management experience, preferably in luxury or rent-stabilized environments.
• Experience working with LIHTC units and compliance protocols is a plus.
• Strong grasp of financial reporting, budget planning, accruals, and general operations.
• Proficient with Yardi, Excel, Outlook, and Word.
• Strong leadership and interpersonal skills; ability to guide and motivate onsite teams.
• NY Real Estate License (or willing to obtain within 90 days).

Candidate Snapshot:

• High-energy, customer service-driven individual with a strong sense of accountability
• Well-organized and proactive, with exceptional communication skills
• Experience with lease-ups or building transitions is preferred
• Skilled at balancing administrative duties with hands-on management
• Comfortable presenting to senior leadership, board members, and owners