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Equal Access

Equal Access is hiring: Community Manager (Property Manager - Residential) in Ne

Equal Access, New York, NY, US, 10261

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Community Manager - Residential Property Operations

New York, NY | $100,000-$125,000/year | Full-Time

Right Person. Right Seat. Right Results.About the Company

EqualAccess is partnering with a leading real estate management organization overseeing high-end, rent-regulated, and affordable housing properties across New York City. With a commitment to operational excellence, regulatory compliance, and vibrant resident communities, our client is seeking a seasoned leader to oversee full property operations at a flagship residential development.
Position Summary

We are hiring a Community Manager to lead the day-to-day operations of a residential property, ensuring a best-in-class resident experience, strong team performance, and full compliance with legal and financial standards. This individual will serve as the key liaison between ownership, residents, vendors, and internal teams-overseeing budgets, maintenance, leasing, capital improvements, and on-site staff management.
Key Responsibilities
Property & Team Management
  • Oversee all daily operations of the residential property
  • Supervise on-site teams including resident managers, maintenance, leasing, and administrative staff
  • Conduct regular inspections and ensure timely upkeep of all building systems and common areas
  • Negotiate and manage vendor contracts for services such as HVAC, cleaning, pest control, landscaping, etc.
  • Respond to building emergencies, secure appropriate resources, and execute follow-up plans
  • Ensure compliance with safety standards, city codes, and legal requirements
  • Coordinate construction and capital improvement projects
Financial & Operational Oversight
  • Prepare annual operating budgets and forecasts
  • Review monthly variance and utility consumption reports
  • Process and approve invoices; track vendor payments and account activity
  • Analyze income/expenditure trends and recommend cost-effective strategies
  • Maintain insurance compliance across property assets
Resident Experience & Stakeholder Relations
  • Interface directly with residents to address concerns and maintain satisfaction
  • Manage lease renewals, complaints, and housing inquiries in collaboration with legal and compliance teams
  • Ensure timely completion of inspections, certifications, and audits
  • Build positive relationships with asset managers, ownership, and internal business partners
Qualifications
  • Minimum 5 years of residential property management experience in NYC, preferably with rent-regulated or mixed-income properties
  • Bachelor's degree in Business, Real Estate, Marketing, or Finance (or equivalent experience)
  • Working knowledge of LIHTC compliance and NYC rental regulations
  • NY Real Estate License (or ability to obtain within 90 days)
  • Experience managing building systems and operations
  • Strong financial acumen including budgeting, vendor payment workflows, and reporting
  • Revenue management software experience preferred
  • Exceptional leadership, problem-solving, and communication skills
  • Proficient in Microsoft Outlook, Excel, and Word
  • Ability to motivate staff and resolve complex issues calmly and diplomatically

Location: New York, NY
Employment Type: Full-time
Compensation: $100,000-$125,000/year
Why EqualAccess

At EqualAccess, we don't just place candidates - we stay with them. Every placement includes 6 months of post-hire coaching, mentorship, and personalized career development support. We partner with employers who are deeply committed to long-term growth, retention, and performance.