Scheduling Coordinator

Posted: 11/26/2019

Location: New York, New York
Function: Production
Specialty: Television & Film, Video
Level: Experienced (Non-Manager)
Duration: Full Time
Salary Description: competitive


The Rock Center Technical Operations group is responsible for supporting an array of television and production services across NBCUniversal, from running day-to-day Entertainment & News production operations, to long-term strategy development and capital planning. The team partners with businesses across NBCU to drive production, manage varying technology and operational initiatives to help define, meet, and maintain business goals with our clients.

As a member of the Studio Production Planning Team, the Scheduling Coordinator supports and contributes to staffing plans and schedules multiple set locations, control rooms and crew members within a fast-paced, 24/7 environment at NBC Studios, NY. While focused on key front-line scheduling functions and quality of service, the role is embedded within a cross-functional team and helps bring clarity to a complex workforce through experiences, measurement and reporting. The Coordinator brings ideas and proposed solutions for identified workflow gaps to develop, improve and maintain efficient processes.

Job Duties:
  • Partner with department managers to plan, prepare and provide the schedules of TV production crew and studio facilities, solving for logistical, budgetary, technical and human dependencies
  • Support managers’ plans and help crew members navigate their schedules, leaving them all with a sense of care and confidence
  • Collaborate with Technical Managers, Show Directors, Producers and Production Managers to make choices for the effective use of required resources during simultaneous show productions
  • Regularly fulfill additional production scheduling requirements beyond planned programming (breaking news, employee absences, studio maintenance, technical testing, added show tapings, live shows and special events etc.)
  • Request, confirm and log employee shift and location changes
  • Coordinate crew member overnight stay bookings with hotel partners to maintain business continuity for increased production volume, special events, and inclement weather
  • Use quality control methods to ensure accuracy and efficiency of scheduled resources
  • Track, measure and report daily progress of scheduling fulfillment and team goals for completion
  • Collect, prepare and analyze resource usage data to answer questions with metrics, creating clearer visibility and insights of a large production operations workforce
  • Oversee the onboarding experience and orientation of newly hired freelance crew members
  • Answer crew member questions regarding benefits, payroll and training
  • Coordinate with scheduling system product and IT teams for change requests and outage support
  • Contribute and support initiatives to improve production scheduling and studio operations workflow aligned with business goals
  • Prioritize responsibilities of immediate needs versus longer term planning and projects


  • Basic Qualifications
  • Experience using Microsoft Excel, Word and PowerPoint and databases
  • Proven computer skills to quickly adapt to specialty applications, forms, file systems and tools
  • Television production related Internship(s) and/or work experience
  • College degree in area related to responsibilities described or equivalent experience

    Additional Job Requirements
  • Interested candidate must submit a CV/resume through www.nbcunicareers.com to be considered
  • Must be willing to work in New York City
  • Must be available for all shifts, including nights, weekends and holidays
  • Must be willing to work additional hours beyond scheduled shift with little or no notice
  • Must be willing to be “on-call” for breaking news and immediate needs
  • Must have unrestricted work authorization to work in the United States

  • Project management, Production Coordinator or business operations experience
  • Ability to work in fast-paced, team-oriented environment
  • Exceptional prioritization skills
  • Strong client service and interpersonal skills
  • Strong administrative, organizational and analytical skills
  • Ability to manage multiple tasks simultaneously
  • Ability to handle pressure

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

  • We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

    Work With Us