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Marketing Customer Service Assistant
SpeedPro Prism - Silver Spring, Maryland, United States, 20900 15 days ago
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Go to next pageSpeedPro Prism - Silver Spring, Maryland, United States, 20900
The team member reports directly to the SpeedPro Imaging Operations Manager and is primarily responsible for understanding customer requirements and translating it to proofs for production execution, also helping to oversee and maintain the existing customer base. This is not web site or mobile app development UX role. Should know Adobe Illustrator. This role includes customer relationship management, understanding requirements. designing and quality control. Training will be provided. Non-exempt - paid bi-weekly .
Core Functions:
Handle customer requirements, and translate that into proofs using Adobe Illustrators and prepare estimates.
Be one point contact for customer. Communicate with customers in timely way.
Keep customer information updated in CRM software.
Responsible for quality control
Other Required Skills:
Ability to maintain a high level of engagement with a customer base
Adobe Illustrator
A keen eye for visual design
Ideal Candidates Will Also Possess:
1+ year of prior Adobe Illustrator
1+ years of prior customer service experience
Fluent in written and spoken English
Timings: Mon to Friday 8:30 AM to 5 PM -
See details and apply
Marketing Customer Service Assistant