Senior UX Researcher
Penn Interactive - Phila, Pennsylvania, United States, 19117Work at Penn Interactive
Overview
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Overview
What's the team like?
Our UX team is reimagining the sports fan experience. We're made up of curious, driven, and high-performing product designers and researchers, all collaborating openly to translate ideas into reality. As one of the first UX Researchers on the team, you will have opportunities to learn, grow, and explore various product areas, while also helping shape the practice. We're looking to cultivate a team of UX researchers with diverse backgrounds and skill sets, who thrive in open-ended spaces, and want to drive impact, big or small. We value team-work, creativity, and the open-ness to try new things, even if they don't always work out.What's in it for a UX Researcher like me?
As a UX Researcher, you'll live, breathe, and advocate for UX research across Penn Interactive. You'll be leading diverse UX research projects, while closely collaborating with product designers and product leaders. You'll be challenged to think outside the box, and grow in areas that you value. You'll actively shape how we think, conduct, and grow UX Research within our rapidly growing product organization on a daily basis.Big Picture Opportunities About the Role:
Ample opportunities to lead generative and evaluative research, on some interesting topics that can REALLY change the sports media/betting experienceWork within a highly collaborative and open-minded UX team, who consistently strive to ship the best experiences for our usersCo-create the research practice (people, process, things) alongside UX and Product leaders, as well as how we work/think with our stakeholdersOpportunities to flex your skills and experiences from previous industries and/or roles to not only innovate our product, but also how we do researchOpportunities to learn new skills and engage in thought leadership, inside and outside of the organizationIdentify creative and engaging ways to share research, both actively and passivelyWhat might my day-to-day look like?Plan, Conduct, and Implement quantitative and qualitative research methodsBuild research artifacts (ie. archetypes, experience blueprints, design principles, etc)Analyze field data and translate them into clear, compelling narratives that inspire action and change to diverse audiencesCraft and Conduct workshops and/or ideation labs, with internal and external participantsBuild strong relationships with product teams, research partners, and leadersCollaborate closely with Product Designers and PMs on iterative research projectsEvaluate and optimize research-related processes and toolsAdd to existing research library and find new ways to share UXR outcomes with othersParticipate in conferences, courses, and activities to enhance UXR skillsWhat We're Looking For From You2+ years experience in a dedicated research role, or a research focused role in UXExperiences with leading research within a multidisciplinary project teamSkilled in both generative and evaluative research methods, and are looking to explore new ways to uncover human behaviours and decision-makingAbility to discover and articulate research opportunities and user problemsExperienced in scoping/planning out research projects - selecting the right approaches for the right jobEngaging storytelling skills that capture and distill complex insights in a meaningful way for diverse audiencesAbility to see the big picture and hold a deep understanding for the influences between UX Research, business strategy, and societal trendsComfortable working autonomously and proactively, while also being able to adapt to shifting circumstances(Extra nice-to-haves, but not necessary)
An understanding of Web, iOS and Android patterns and conventionsSkills in quantitative data analysisAdjacent industry experience (ie. media, gaming, entertainment, retail, etc)Experience mentoring and guiding others through HCD thinking and practices
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Recently being recognized as a top workplace in the United States, we believe people work their best when they can be themselves. We are looking for hungry, innovative thinkers to help us challenge the status quo of the gaming industry. Diversity, equity, and inclusion are vital to all of our processes, programs, and structures. Your story, who you are, and your experience matter here.