NRTC is a dynamic and growing cooperative with more than 800 employees operating out of eight office locations. We are member-driven and technology-focused, providing solutions that help our 1,500 electric and telephone members bring all the advantages of today's evolving technology to rural America. Our solutions are developed specifically to meet the needs of rural utilities and their customers and include integrated broadband, managed services, smart grid, mobile, and video solutions.
Pivot, an NRTC company, is a marketing and customer experience agency with a focus on collaborating with people who are doing meaningful work in the communities they serve. Pivot comes alongside these organizations to help them grow and thrive by assisting them in defining and living out their brands, telling their unique stories, and strengthening relationships with their customers. Pivot has four practice areas, including broadband marketing, broadband CX, broadband vendors, and nonprofits.
Job SummaryDesigners at Pivot play an integral part in the success of our clients. The designer will be responsible for helping to determine brand standards and setting campaign direction for client teams. This position requires an expert visual design foundation, broad aesthetic sensibilities, and a strong desire for collaboration in the process of producing engaging visuals.
The designer's posture is proactive and engaged. Designers must hold a keen eye for details and ask how to take each project to the next level. Designers can clearly articulate the rationale for the creative choices made and are passionate about doing so.Designers understand that true value is not found in what is made or the work produced but resides within the unique person. Designers must be comfortable taking the space to share experiences and ideas. Designers seek collaboration and understand that the best work comes from the minds of many.
Develop, maintain, and push visual identities and brand systems alongside client and client teamsAdaptable and able to work on brands never touched beforeVoice the unique gifts to the team and lean into themUnderstand the full picture of a project's needs and bring the team up to speed on concepts as developed while utilizing the strengths of the greater team based on the needs of the projectProduce client tactics on time and of high quality, with expert-level technical design knowledge and the ability to develop and follow essential branding guidelinesPresent concepts and designs internally and to clientsBased on approved design concepts, possess the ability to resize and recreate layouts in various formats
Tactics may include but are not limited to:
(billboard, direct mail, advertisements, bill inserts, etc.) and digital (social media graphics, web display ads, email images, etc.)
Complete projects by coordinating with outside agencies, printers, etc.Obtain approval of work by collaborating with the Client TeamAble to learn and retain branding guidelines for multiple clientsBrainstorm ideas and new campaign conceptsContinue education on current design trends and technological applications by utilizing resources such as online classes and tutorials, workshops, professional publications, etc.Other duties as assigned
Logo + Brand development and system creationPossess expert-level technical design knowledge and understand the difference between color modes, final file type requirements, and applications of different file typesPrepare files for print/prepress and digital outputExpert-level control of typography and hierarchyStrong knowledge of Adobe Creative Cloud design programs on Mac or Windows (primarily AI, IND, PS)Adept in Microsoft Office productsFamiliarity with project management and communication applications (i.e., Asana, Forecast, Slack)Basic knowledge of Figma and After EffectsAdditional skills, such as email services (MailChimp, Constant Contact, etc.), Sketch, Procreate, photography, and animation/animated gifs are a plus
Communication and Teamwork Skills:
Skilled in clear communication online as well as in personAbility to assess personal workload and communicate time/deadline needsAbility to assess team workload and communicate personnel needs to resource coordinationAbility to self-critique as well as give and receive constructive feedbackPossess a strong ability to step between various workflows including design tasks, training, and assisting, and assessing workflowsContribute to team effort by sharing and listening to technical design tips, sharing design work, and general engagement and collaboration as neededAsk clarifying questions and follow up/follow throughPossess a flexible mindset
QualificationsKnowledge, Skills, and Abilities
Ability to form and convey design rationalAbility to work collaboratively and cross-functionallyWork nonstandard hours, when necessary, anticipate issues, and communicate proactivelyWork in a highly time-managed environment requiring quick turnaround and constant deadlinesProof work for consistency, grammatical and spelling accuracy, as well as the accuracy of graphic detailsAbility to execute tasks with quality and timeliness
Minimum Education and Experience
5–7 years of experienceBachelor's Degree Preferred (experience in lieu of degree will be considered)Experience leading teams and/or training a plusPhysical Demands
Work is typically performed in a remote office settingOccasionally travel may be required (10%)
The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position.
It is not intended to be an exhaustive list of required responsibilities, duties and skills.
The order in which responsibilities, duties and skills are listed is not significant.
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