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At Qualtrics, we create software used by the world’s leading brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category requires grit, determination, and a disdain for convention—but most of all, it requires close-knit, high-functioning teams dedicated to serving our customers.

Joining our teams means becoming part of a nimble group empowered to set ambitious goals and move quickly to achieve them. Strategic risks are encouraged, and complex problems are solved collaboratively, with continuous iteration to find the best solutions. Growth opportunities are abundant and naturally arise as we work across various industries such as retail, government, and healthcare, aiming to bring humanity, connection, and empathy back to business. Join over 5,000 people worldwide who believe this is work worth doing.

UX Designer II

Why We Have This Role

Unlock insights and design impactful experiences. At Qualtrics, we empower customers to transform omnichannel data into actionable insights through intuitive reports and dashboards, enhancing user experiences. Our UX team designs foundational components that drive these applications for internal partners. Be the architect of impactful data experiences! The Reporting & Analytics Platform team seeks a UX designer in Seattle, WA, to join our passionate group of builders. Our leadership and customers encourage us to push the boundaries of enterprise products, envisioning solutions across all platforms to influence product roadmaps and customer goals.

How You’ll Find Success

• Develop a product UX design vision that looks 1-2 years ahead, evolving by listening to customers and ideating innovative solutions.
• Identify and address UX issues and opportunities, ensuring they are resolved.
• Lead collaboration across software development, product management, and marketing teams.
• Create fluid, intuitive user experiences that scale across desktop, mobile, and emerging paradigms like voice.
• Design solutions that serve millions of users with diverse needs.
• Combine traditional UX skills with a deep understanding of platform architecture, users, and their needs in a PaaS environment.

How You’ll Grow

• Work on high-impact projects using cutting-edge tools and technologies, troubleshooting challenging problems alongside driven professionals.
• Establish a new standard for sharing and documenting design patterns globally, enabling engineers to build confidently and independently.
• Engage directly with customers to learn how Qualtrics can better integrate into their workflows and improve their work quality.

What You’ll Do

• Create detailed wireframes and designs to enhance product usability.
• Collaborate with Engineering and Product teams to plan future improvements, demonstrating technical understanding.
• Participate in UX critiques to support and inspire team members.
• Use research data to recommend and implement design improvements.
• Stay updated on modern design trends, especially in BI and analytics, to keep our products competitive and user-friendly.
• Modernize visualizations, streamline workflows, and design scalable components for rapid data-to-action processes.
• Experiment with AI-assisted design tools to enhance productivity and creativity.

What We’re Looking For On Your Resume

• 3-5 years of experience as an information architect, UX, or interaction designer.
• Bachelor's degree in design, HCI, or related fields.
• Portfolio showcasing designed, shipped, and maintained products and features.
• Experience working with cross-functional teams including product managers, engineers, and marketers.
• Experience designing complex systems, BI tools, and data visualizations.
• Experience with enterprise platforms and holistic system thinking.
• Ability to align user experience with platform capabilities through collaboration with technical partners.
• Strong communication skills for cross-functional influence.
• Knowledge of web accessibility principles and experience designing accessible products.
• Proficiency in Figma; experience with other tools is a plus.
• Working knowledge of Github and Jira preferred.

What You Should Know About This Team

• Part of the UX team within the Product, UX, and Engineering organization, with members across the US, Mexico City, Dublin, and Krakow.
• Close collaboration with product management and engineering in Mexico City, Seattle, and Reston.
• We prioritize mentorship, leadership, and skill development, offering opportunities to share and learn skills.

Our Team’s Favorite Perks and Benefits

• $1800 Experience bonus for personal development activities.
• QMentorship Program for meaningful coaching.
• Active communities like MOSAIQ, Green Team, Pride, Q&Able, Salute, and Women’s Leadership Development for support and advocacy.

Hybrid Work Model

Our model includes in-office days on Mondays and Thursdays, plus one day chosen by your leader, fostering collaboration and innovation. The rest of the week, you work remotely, balancing work and life.

Qualtrics is an equal opportunity employer, committed to inclusion and providing reasonable accommodations for individuals with disabilities. For assistance, contact your recruiter.