Get new jobs for this search by email

Get AI-powered advice on this job and more exclusive features.

Motion Recruitment Partners LLC provided pay range

This range is provided by Motion Recruitment Partners LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65.00/hr - $69.00/hr

Our client is a global financial technology company that offers business and financial management solutions for SMBs, financial institutions, consumers and accounting professionals.

About the Role:

We're seeking a seasoned Service Designer III – Service Designer to lead end-to-end service design initiatives focused on enhancing the experience for mid-market and enterprise customers within our Customer Success organization. This role will work closely with Customer Success Managers, Product Support, and Sales Tech teams to build thoughtful, strategic solutions that support onboarding, health monitoring, and post-sales experiences.

As a Designer, you’ll dive deep into research, map service ecosystems, identify root causes, and develop scalable service design strategies. We’re looking for someone who doesn’t just design customer journeys, but envisions the complete service blueprint including the systems, processes, and people behind them.

Qualifications:

• 5+ years of experience in service design, or product design, with a strong focus on strategic and end-to-end experience design.
• A robust portfolio that showcases Interaction Design strategy, system-level thinking, and measurable impact.
• Strong command of human-centered design, systems thinking, and design research methodologies.
• Proven ability to work across multiple priorities and stakeholders in mid-market or enterprise environments.
• Experience building services beyond front-end touchpoints—into support infrastructure, tooling, and enablement.
• Tools: Proficiency in Figma/FigJam, Miro, Mural, Google Suite. Experience with Salesforce Lightning and AI tools such as Notebook LM or Gemini is a strong plus.
• Excellent communication and storytelling skills, able to clearly convey complex service solutions and influence senior stakeholders.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Research, and Information Technology

Referrals increase your chances of interviewing at Motion Recruitment Partners LLC by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

Get notified about new Service Designer jobs in Mountain View, CA.

Mountain View, CA $179,500.00-$243,000.00 1 week ago

San Jose, CA $115,000.00-$165,600.00 1 week ago

Product Designer, TikTok Social, Creation, Account

Mountain View, CA $151,000.00-$222,000.00 1 day ago

Mountain View, CA $151,000.00-$222,000.00 1 day ago

Sunnyvale, CA $110,000.00-$159,000.00 7 hours ago

Sunnyvale, CA $165,000.00-$231,000.00 7 hours ago

Redwood City, CA $130,000.00-$185,000.00 2 weeks ago

Sunnyvale, CA $135,000.00-$194,000.00 3 weeks ago

Staff Product Designer - LinkedIn Business Platform

UI / Graphic Digital Production Designer

Menlo Park, CA $196,000.00-$272,000.00 3 weeks ago

Fremont, CA $165,000.00-$231,000.00 3 days ago

Fremont, CA $135,000.00-$194,000.00 5 days ago

Mountain View, CA $59.30-$69.30 5 days ago

Menlo Park, CA $165,000.00-$231,000.00 3 weeks ago

Menlo Park, CA $135,000.00-$194,000.00 7 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.