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VENU+ Corporate Office - Orlando, FL 32809\nOverview

Salary Range $18.00 - $18.00 Hourly Position Type Full Time Job Shift Any/Variable Education Level High School Travel Percentage None Category Customer Service\nDescription

At VENU+, work feels like play

but with purpose.\nAs the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world's top destinations. From ScooterPals Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue

all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact.\nIf you're seeking a career that's dynamic, rewarding, and full of opportunity, you'll find it at VENU+.\nAt VENU+, we believe great work deserves meaningful rewards. Our benefits are designed to support your health, financial security, and overall well-being

so you can thrive both personally and professionally:\nBenefits Available to Qualifying Full-Time and Part-Time Employees:\nFlexible Time Off

Paid time off that grows with tenure, along with paid holidays.\nHealth & Wellness Coverage

Comprehensive medical, dental, and vision plans.\nRetirement Planning

401(k) plan with 50% company match on the first 6% contributed, including Roth options\nAnd more!!\nGrow your career with great benefitsand even better people!\nResponsibilities\nThe Customer Service Representative will interact with customers to plan and book reservations for Venu+ products. This position must be knowledgeable about our products and services as well as anticipate customer needs, suggest alternatives, and problem solving. The role will interact with customers in a professional manner while exhibiting diplomacy and tact when handling and resolving complaints to ensure a positive customer experience.\nProvides professional and great customer service\nResponds efficiently to customer requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas\nEnters reservations into the computer according to standard operating procedures\nFollows all company policies and procedures; ensures personal appearance is clean and professional\nCompletes responsibilities with a minimal amount of supervision\nFollow written instructions and documented procedures\nPerforms other related duties as assigned\nQualifications

6 months to 1 year of Customer service (Call Center) experience preferred in hospitality or entertainment industry\nAbility to communicate effectively, verbal and written in a professional demeanor\nAbility to work a flexible, changing schedule with regards to days and hours\nAbility to multi-task in a fast-paced environment with attention to details\nStrong people skills and good at conflict resolution

is a team player\nProficient in Microsoft Office products\nHigh school diploma or equivalent

","shortDescription","Customer Service Representative

VENU+ Corporate Office - Orlando, FL 32809\nOverview

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