RADIO TECH JOURNEYMAN Job at Day Wireless Systems in Washington

Job Details

Description

Summary: Under the general supervision of the service manager, perform system design, troubleshooting, programming, and installations. Optimize, maintain, and repair 2-way and wireless communications systems, including complex radio systems and 911 communications centers for customers.

Essential Functions: Tasks that must be performed by the person in this job. Reasonable accommodations may be requested to enable individuals to perform the essential functions.

• Diagnose, troubleshoot, discuss, and resolve wireless communication equipment questions and problems with customers in person on-site, by phone, email, and at the company's shop location.
• Perform diagnostic and analytical tests to diagnose and repair wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze and understand diagnostic test results and use them to repair and program radios and wireless equipment.
• Work with customers to determine deadlines, urgency, timelines, and schedules for repairs, maintenance, and programming to meet customer needs.
• Prepare quotes and bids.
• Act as the shop's safety coordinator by collaborating with safety representatives for safety training and implementation.
• Perform wireless communication system programming following industry practices and vendor criteria.
• Install radio and wireless mobile and base communication systems per industry standards and vendor guidelines.
• Report accidents, maintenance needs, or repairs to management while using company vehicles. Follow safe driving procedures as trained.
• Be available to work Monday through Friday, 8 a.m. to 5 p.m., and be on call for public safety and first responder customers, including overtime with little notice.
• Travel locally or overnight as required.

Qualifications

Education and/or Experience:

• Three to five years of experience in 2-way radio and wireless communication systems, including diagnostics, repairs, and troubleshooting.
• An associate degree or equivalent in electronics and wireless system repair is preferred but not required.
• Experience with dispatch consoles, paging infrastructure, trunked radio systems, and knowledge of RF theory.

Licenses, Certifications: Industry licenses such as FCC, FICA, or NARTE are required. A valid driver’s license and insurability are necessary. CET or NABER certification is preferred.