Technical Writer 3 Job at IT Engagements, Inc. in Austin

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Hi,

Greetings from IT Engagements

IT Engagements is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients.

Title - Technical Writer 3 (job id= 25R0016246)

Client - Texas Department of Public Safety

Location - Austin, TX onsite 100%

Job Type - Contract Multi Year

Job Description

• Develops and maintains user and technical documentation and project process documentation for Information Technology Teams.
• Understands the user’s view of applications and/or technology and is able to put procedures in a logical sequence.
• Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad
• understanding of the applications.
• Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for
• coordinating the display of graphics and the production of the document.
• Performs highly advanced (senior-level) technical writing work coordinating the composition, organization, and editing of compiled information.
• Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
• Employees at this level may independently perform the most complex technical writing work and may prepare and refine material for speeches and
• public presentations.
• Aid IT in documenting the environment, policies, procedures, and plans of the IT Division.
• Work involves conducting detailed analysis of and extensive research on data, providing results, and monitoring and implementing data quality.
• Develop and implement customer-centric metrics and reporting. Support performance, quality, and improvement efforts to help streamline
• processes through data analysis and visualization.
• Manage the analysis of data and embrace evaluative thinking that includes posing thoughtful questions about data, getting feedback from key
• stakeholders, and using data to support staff, programs, and operations.
  
  

MUST HAVE

8 Required Experience in composing, reviewing, and editing technical documents, policy manuals, procedural documents, operational

guidelines, materials, and reports.

8 Required Previous experience researching, developing, and disseminating information on techniques for organizing and presenting policy,

procedure and technical information.

8 Required Ability to consult with technical staff in the development of documentation, policy and procedural material.

6 Required Previous experience preparing responses to correspondence, reports, surveys, questionnaires, and other requests for information

6 Required Experience creating and presenting policy and procedure updates, reports, options and feedback to upper management and C Level

stakeholders.

Preferred

5 Preferred Previous technology writing experience in the public sector

Preferred

5 Preferred Knowledge of IT policies and procedures

Thanks and Regards

Divya kumari

Technical Recruiter

IT Engagements, Inc.

divya@itengagements.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Staffing and Recruiting

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