User Experience Researcher Job at Futurewave Systems in San Dimas

Founded in 2006, Futurewave Systems is a minority owned boutique, STAFFING & PROFESSIONAL SERVICES PROVIDER headquartered in Atlanta, GA. We are a GLOBAL NETWORK of proven industry professionals demonstrating the fastest fulfillment rate of high tech professionals for Fortune 500 Companies. Job Description The User Researcher works closely with UX Designers and Project Stakeholders to propose and conduct user research activities consisting of Strategic and Tactical studies. The User researcher is responsible for coordinating, planning, executing, and reporting on User Experience Research activities across numerous ADP products, services and platforms. These activities include, but are not limited to task-based testing, card sorting, surveys, focus groups, 1:1 interviews, task analysis, field and crowd sourcing, remote moderated testing, remote unmoderated testing, prototype testing, persona creation/evolution/weighting, recruiting, etc. across platforms and user groups for complex web and mobile applications. This individual, working closely with stakeholders, identifies the appropriate user experience research methods/activities for each project and is responsible for designing, planning, conducting, and communicating results of related research studies at all organizational levels with the highest quality. The User Researcher also investigates and evaluates User Experience Research trends in the industry and communicates recommendations to the enterprise team aimed at enhancing UX processes, incorporating new or innovative ideas, increasing research velocity/value/efficacy and/or recommending new methodologies and tools as appropriate. This individual acts as an internal UX Research consultant, providing expert guidance on user experience research to Development, Product Management and other stakeholders in order to ensure data driven / informed design. The User Researcher works in a multidisciplinary environment, and in a collaborative fashion, on user experience research activities throughout the software development lifecycle of applications with numerous research initiatives occurring concurrently. TECHNICAL SKILLS: Strong background in user experience research with software, web, B2B, B2C, and/or mobile applications leveraging usability techniques that include some or all of the following: iterative/formative discovery, remote usability testing, heuristic evaluation, task analysis, surveys, focus groups, persona definition, field research, crowd-sourcing, etc. Experience with Morae, Qualtrics, Usuara, and /or iRise Studio and other research or prototyping tools is highly desirable. Knowledge and experience in Information Architecture, User Interface Design and Visual Design along with related best practices is also desirable. Experience and past success performing UX Research within an Agile SDLC is preferred. Qualifications Advanced degree in HF/HCI or a related discipline or equivalent experience required. 5-8 years of experience working in the user experience research field within a fast-paced software development environment Skills Matrix: Task based testing Task analysis Field and crowd sourcing Remote Moderated Testing Remote un-moderated testing Recruiting, etc. across platforms and user groups for complex web and mobile applications Tools: user experience research with software, web, B2B, B2C, and/or mobile applications Highly Desired: Morae, Qualtrics, Usuara, and /or iRise Studio and other research or prototyping tools Experience and past success performing UX Research within an Agile SDLC is preferred #J-18808-Ljbffr In Summary: The user researcher is responsible for coordinating, planning, executing, and reporting on User Experience Research activities across numerous ADP products, services and platforms . The User Researcher also investigates and evaluates user experience research trends in the industry and communicates recommendations to the enterprise team aimed at enhancing UX processes . En Español: Fundada en 2006, Futurewave Systems es una tienda minoritaria, STAFFING & PROFESSIONAL SERVICES PROVIDER con sede en Atlanta, GA. Somos una red global de profesionales probados del sector que demuestran la tasa de cumplimiento más rápida de los profesionales de alta tecnología para las compañías Fortune 500. Descripción de trabajo El investigador de usuario trabaja estrechamente con diseñadores UX y partes interesadas del proyecto para proponer y llevar a cabo actividades de investigación de usuarios consistentes en estudios estratégicos y tácticos. Este individuo, trabajando en estrecha colaboración con las partes interesadas, identifica los métodos/actividades apropiados de investigación de experiencia del usuario para cada proyecto y es responsable de diseñar, planificar, llevar a cabo y comunicar los resultados de estudios de investigación relacionados en todos los niveles organizacionales con la más alta calidad. El Investigador de Usuarios también investiga y evalúa las tendencias de la Investigación de Experiencia del Usuario en la industria y comunica recomendaciones al equipo empresarial dirigidas a mejorar los procesos UX, incorporar ideas nuevas o innovadoras, aumentar la velocidad / valor / eficacia de la investigación y / o recomendar nuevas metodologías y herramientas según corresponda. Conocimiento y experiencia en Arquitectura de Información, Diseño de Interfaces del Usuario y diseño visual junto con las mejores prácticas relacionadas también es deseable. Se prefieren la experiencia y el éxito pasado realizando UX Research dentro de un SDLC ágil. Calificaciones Grado avanzado en HF/HCI o una disciplina relacionada o experiencia equivalente requerida. 5-8 años de experiencia trabajando en el campo de investigación de la experiencia del usuario dentro del entorno de desarrollo de software a ritmo acelerado Matriz de habilidades: pruebas basadas en tareas Análisis de tarea Campo y crowdsourcing Remote Moderated Testing Recruiting remoto no moderado, etc.