Advertising Campaign Operations Associate
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About The Company
Chicory is the leading contextual advertising platform for CPG & grocery, transforming food content into dynamic commerce experiences that take consumers from inspiration to checkout. Our platform reaches 123 million grocery shoppers each month across a network of 5,200+ websites, food blogs, and apps, including The Kitchn, Food Network, MyFitnessPal, and powers 70+ leading retailers through direct integrations and retail media partnerships. By combining engaging media with contextually relevant, brand‑safe content, we help CPG brands and retailers connect with consumers in an active mindset during high‑intent moments—whether they’re discovering new recipes, planning meals, or building grocery lists. From curiosity to conversion, Chicory enables brands to show up in the moments that matter most, delivering full‑funnel outcomes with ease.
About The Role
As our Advertising Campaign Operations Associate, you will support our digital advertising campaign execution and optimization while serving as a key point of contact for cross‑functional teams. You’ll build foundational knowledge in the adtech space and drive campaign performance for notable CPG brands. If you enjoy using data to uncover insights and are passionate about customer success, we’d love to hear from you! Please note that this role does not fall under the marketing function.
Responsibilities
Partner with our Client Success and Campaign Management teams to set up and launch digital advertising campaigns that align with our client’s goals.
Assist in building presentation decks for client kickoff calls and help align internal teams on campaign details, especially as it relates to custom deliverables.
Collect images and content from clients, collaborate with our freelance designers on ad creatives, and coordinate revisions until the final version is approved.
Help create custom links to Chicory’s interactive and effective CPG ads.
Use internal tools to track campaign deliverables, such as timelines and assets to ensure nothing falls through the cracks.
Learn how different measurement and tracking tools work and make sure we get the necessary tracking tags from clients to measure campaign performance.
Take screenshots of live ads and organize them to share with clients.
Partner with Campaign Managers to monitor ad performance and identify opportunities to optimize campaign delivery.
Assist in building campaign recap decks that show clients how their campaigns performed, including data and insights from the campaign.
Build upon team and company culture and act as a champion of the Chicory Principles.
Qualifications
Analytical mindset with the ability to interpret data and provide actionable insights.
A desire to learn the digital advertising landscape.
Ability to understand complex information and convey it in an easy‑to‑understand manner.
Strong relationship management skills with the ability to build trust and rapport.
Detail‑oriented with excellent organizational and project management skills.
Excellent communication skills, both verbal and written.
Proficiency in Microsoft Excel (pivot tables, v‑lookups).
Base salary range: $60,000 – $70,000 annually.
Location: New York / Hybrid.
Benefits & Perks
Focusing on your health and wellbeing:
Comprehensive healthcare benefits, including dental + vision plans.
Flexible paid time off policy for vacation, sick days, mental health days, and more!
14 paid holidays + flexibility to take paid time off for any other holidays you observe.
Employer‑paid membership to One Medical.
Free ClassPass membership.
Creating a culture in which you can thrive:
Annual learning & development stipend.
Flexible remote and hybrid work style arrangements.
Fun and friendly office in NYC stocked with free snacks.
Virtual and in‑person outings and fun activities with our amazing team.
Dog‑friendly workplace.
Supporting you financially:
Competitive compensation package, including base salary + stock options.
Flexible Spending Account (FSA) + Health Spending Account (HSA).
401(k) retirement plan.
Commuter benefits.
Discounted pet insurance.
Our Philosophy
At Chicory, we know that we are strongest when every person is valued, respected and treated with dignity. We actively put aside assumptions and judgment and work to make space for all points of view. We do serious work but don’t take ourselves too seriously. We consider our playful spirit a competitive advantage to building better relationships and finding the smartest solutions. We produce the best results by hiring smart people and giving them the space, safety and the resources to do their work. We are building a company people love working with and working at.
Our Commitment Statement to Diversity, Equity, Inclusion, & Belonging
At Chicory, diversity, equity, inclusion, and belonging are key ingredients in our recipe for success. Our diverse experiences, backgrounds, identities, and ways of thinking elevate the level at which we operate; this allows us to innovate in old‑school industries by looking not at how things have been done, but how they should be done. We are building a workplace built on merit and equity where every one of us has a voice at the table.
Our Values
Operate with Empathy
Embrace Individuality
All Hands on Deck
THINK
Make Chicory Fun!
Our Principles
Be Good People: We bring the best out of each other by being good to each other. We operate with empathy, respect and integrity. We balance confidence with humility. We believe we can build a great company and have fun doing it.
Seek to Understand: Leaders seek first to understand, then to be understood. Instead of demanding things of others, or throwing orders around, we ask probing questions to understand where others are coming from. Leaders are collaborative and strive to solve problems together.
Own It: Leaders are owners. They take full responsibility for their areas of the business. They actively seek out ways to make improvements and create efficiencies. They catch and fix issues before they are pointed out to them. They don’t take the role of bystander. They take pride in the work that they do.
Bias for Action: Time will always be the limiting factor and indecision stifles progress. Most decisions are reversible. Leaders act today instead of waiting until tomorrow. The biggest mistake we can make is to be afraid of making mistakes.
Separate Your Ego From Your Position: Great leaders actively seek out reality and are willing to change their stance. They promote positive conflict and let the best decisions come to light, even if it may cause them pain. They can admit when they are wrong and commit wholeheartedly to decisions once they are made. They fight for the greater good of the company, not themselves.
Hold High Standards: The quality of products, services and processes determines the speed at which we can operate. Leaders set high standards for themselves and their teams. They hold these standards with conviction and actively communicate when they are not being met.
Have a Beginner’s Mind: Just because something has been done a certain way doesn’t mean it’s the best way. We actively take moments out of our day to reflect on the past, present and future. This allows us to look at each challenge with a fresh perspective and welcome viewpoints that challenge the status quo.
Be Deliberate: Great leaders are intentional with their words and actions. We are direct. We avoid overcomplication. We strive to accomplish more with less.
Expand Your Knowledge: Leaders have a deep understanding of the business and the industry we operate in. They know how their skills impact their role, how their role impacts the business and how the business impacts the industry. They take time to read the world to anticipate the future. They are always improving themselves and those around them.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: Advertising Services
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In Summary: Advertising Campaign Operations Associate is an advertising campaign operations associate . Chicory is the leading contextual advertising platform for CPG & grocery, transforming food content into dynamic commerce experiences that take consumers from inspiration to checkout . If you enjoy using data to uncover insights, we’d love to hear from you!
En Español:
About The Company Chicory es la principal plataforma de publicidad contextual para CPG & Grocery, transformando el contenido alimentario en experiencias dinámicas de comercio que llevan a los consumidores desde la inspiración hasta el checkout. Nuestra plataforma llega a 123 millones de compradores de comestibles cada mes a través de una red de más de 5.200 sitios web, blogs y aplicaciones de alimentos, incluidos The Kitchn, Food Network, MyFitnessPal, y empodera a 70 principales minoristas mediante integraciones directas y asociaciones con medios minoristas. Al combinar medios de comunicación interesantes con contenidos contextualmente relevantes y seguros de marca, ayudamos a las marcas y minoristas de CPG a conectarse con los consumidores en un estado mental activo durante momentos de alto rendimiento, ya sean descubriendo nuevos productos, platos o listas de comida. Si te gusta usar datos para descubrir ideas y eres apasionado por el éxito de los clientes, nos encantaría escucharte. ¡Tenga en cuenta que este papel no se encuentra dentro de la función de marketing! Responsabilidades Colaborar con nuestros equipos de gestión del éxito del cliente y de campaña para establecer y lanzar campañas publicitarias digitales alineadas con las metas de nuestros clientes. Ayudar a construir plataformas de presentación para llamadas de atención al cliente y ayudar a alignar a los equipos internos sobre detalles de la campaña, especialmente en lo que respecta a entregas personalizadas. Recopilar imágenes y contenidos de clientes, aprender a colaborar con nuestros diseñadores independientes en creativos de anuncios y coordinar revisiones mentales hasta que se apruebe la versión final. Ayuda a crear vínculos personalizados con Chicory's CPG interactivos y efectivos. Utilice conocimientos internos para realizar un seguimiento de las actividades de salud de la empresa, tales como el tiempo de trabajo y los activos para garantizar la seguridad dental. Comprender cómo los empleadores desarrollan sus habilidades de manejo de los resultados de los anuncios, así como mejorar su capacidad de hacer frente a una gran cantidad de días de vida y otras oportunidades de negocio. Estamos construyendo una empresa con la que a las personas les gusta trabajar. Nuestra declaración de compromiso para la diversidad, equidad, inclusión y pertenencia en Chicory, diversidad , equidad , inclusión e pertenencia son ingredientes clave en nuestra receta del éxito. Nuestras diversas experiencias, antecedentes, identidades y formas de pensar elevan el nivel al que operamos; esto nos hace valorar en la vieja escuela buscando no entender cómo se han hecho las cosas y cómo deben ser hechas. En lugar de exigir cosas a los demás o lanzar órdenes, hacemos preguntas investigativas para entender de dónde vienen otros. Los líderes son colaboradores y se esfuerzan por resolver problemas juntos. Propiciarlo: Los dirigentes son propietarios. Asumen la plena responsabilidad de sus áreas de negocio. Buscan activamente formas de hacer mejoras y crear eficiencias. Captan y resuelven problemas antes de ser señalados a ellos. No toman el papel de espectador. Se enorgullecen del trabajo que hacen. Bias for Action: El tiempo siempre será el factor limitante e indecisión ahoga el progreso. La mayoría de las decisiones son reversibles. Tener una mente de principiante: solo porque algo se ha hecho de cierta manera no significa que sea la mejor forma. Tomamos momentos de nuestro día para reflexionar sobre el pasado, presente y futuro. Esto nos permite mirar cada desafío con una perspectiva nueva y acoger puntos de vista que cuestionan el status quo. Sé deliberado: los grandes líderes son intencionales con sus palabras y acciones. Somos directos. Evitamos complicaciones excesivas. Nos esforzamos por lograr más con Entry. Ampliar tu conocimiento: Los líderes tienen un profundo entendimiento del negocio y la industria en la que operamos. Saben cómo sus habilidades afectan a su papel, cómo su rol afecta al negocio y cómo impacta la industria empresarial. Se toman tiempo para leer el mundo para anticiparse al futuro. Siempre están mejorando el nivel de empleo y funcionamiento alrededor de ellos.