Lead, Merchandise and Visual Execution Job at Saks Fifth Avenue OFF 5TH in New Y

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.

What This Position Is All About:

Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.

We are looking for a reliable, driven, and team-oriented Selling and Service Supervisor (SSS) to join our team. As the Supervisor, you are responsible for ensuring delivery of exceptional customer service and the achievement of sales goals and key selling metrics. The Supervisor is responsible for driving sales and profit by developing the selling skills and behaviors of the Selling Specialists through training and holding associates accountable on processes, tasks, and product knowledge. You will enhance selling and service standards by creating a friendly environment, responding to customer needs directly or through other associates, resolving customer service issues, and supporting associates in delivering exceptional service. The Supervisor has overall responsibility for store sales associates, day-to-day front-line supervision, and task completion.

Become an expert within the off-price luxury market by staying up-to-date on product knowledge and become the driving force behind our sales by enhancing the Saks OFF 5TH clienteling experience. If you are a natural at building relationships, have an eye for style, and possess an engaging and upbeat personality - this is definitely an opportunity for you to shine!

Who Are You:

• Aspiring leader who can educate, drive results, and maintain high standards

• You build morale and spirit within your team, share wins and successes, and encourage or contribute to open dialogue

• Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance

• An out of the box thinker who shines in brainstorming sessions and generates a variety of approaches to problem solving including novel ideas

• Confident and professional communicator

You Also Have:

• High School Diploma or equivalent required; 4 year degree or relevant work experience preferred

• 1+ years of supervisory experience with comparable volume or a proven track record of successfully supervising a selling workforce and achieving results

• Ability to drive sales and service, establish and maintain client relationships, and complete operational tasks

• Ability to train and coach associates on selling behaviors to ensure high performance

• Flexibility to work evenings, weekends and public holidays

As The Selling and Service Supervisor, You Will:

• Consistently greet customers and educate them on current promotions

• Complete the markdown process in a timely manner with accuracy and according to company standards

• Sign/advertise merchandise accurately according to directive and current promotions

• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires and assist them in the fitting room to ensure proper sizing, color, fit, etc.

• Collaborate with store management team to organize marketing and promotional campaigns, and to coordinate staff schedules and activities

• Resolve customer issues while aligning to the core values of trust, integrity, and respect

• Build rapport with customers and team, resulting in repeat customers and engaged associates

• Maintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the department

• Participate and support in training for new company programs, procedures, and technologies

• Consistently model and coach the selling behaviors to meet or exceed key performance indicators

• Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike

• Efficiently complete tasks or special projects assigned by store leadership

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win

• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers

• A culture that promotes a flexible work environment

• Benefits package for all eligible full-time employees (including medical, dental and vision)

• An amazing employee discount and other exciting perks

#OFF5THSellingSupervisor

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks OFF 5TH welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#J-18808-Ljbffr In Summary: Saks OFF 5TH is the premier luxury off-price destination in the U.S. and Canada . We are looking for a reliable, driven, and team-oriented Selling and Service Supervisor (SSS) The Supervisor is responsible for driving sales and profit by developing the selling skills and behaviors of the Selling Specialists . En Español: Saks OFF 5TH es el principal destino de lujo a bajo precio. En sus más de 100 tiendas en los Estados Unidos y Canadá, y en línea, en SaksOFF5TH.com, la compañía proporciona los mejores nombres en moda a un valor increíble a través de su autoridad mercantil, acceso sin igual a marca y conexión perfecta entre comercio electrónico y tiendas. De qué se trata esta posición: Descubre cómo lideramos el mercado como el primer destino de valor de luxo experimentando nuestra variedad de marcas y aprendiendo sobre la calidad de nuestros productos junto con un equipo de orgullosos innovadores dentro del panorama minorista. Buscamos un Supervisor de Ventas y Servicios (SSS) fiable, impulsado y orientado al equipo para unirse a nuestro equipo. Convertirse en un experto en el mercado de lujo fuera del precio manteniéndose al día sobre los conocimientos de productos y convertirse en la fuerza motriz detrás de nuestras ventas mejorando la experiencia de clientela Saks OFF 5TH. Si es natural en la construcción de relaciones, tiene un ojo para el estilo y posee una personalidad atractiva y optimista - esta es definitivamente una oportunidad para que brille! ¿Quién eres tú: Líder aspirante que puede educar, impulsar resultados y mantener altos estándares Usted construye moral y espíritu dentro de su equipo, comparte victorias y éxitos, y alienta o contribuye al diálogo abierto Un profesional de ventas energético que se puede adaptar fácilmente a los cambios y se puede confiar en ofrecer resultados excepcionales con poca o ninguna orientación. Colaborar con el equipo de gestión de la tienda para organizar campañas de marketing y promoción, y coordinar los horarios y las actividades del personal Resolver problemas de clientes al tiempo que se alinean a los valores fundamentales de confianza, integridad y respeto Construir relación con los clientes y el equipo, lo que resulta en clientes repetitivos y asociados comprometidos Mantener estándares de planta de ventas, incluyendo reposición y presentación, apariencia general y limpieza del departamento Participar y apoyar en capacitación para nuevos programas, procedimientos y tecnologías de la empresa Modela y entrenar constantemente los comportamientos de venta para cumplir o superar indicadores clave de rendimiento Adherirse al control y procedimientos críticos de protección de activos; mantener conocimientos de todos los protocolos de salud y seguridad y procedimientos de emergencia para garantizar la seguridad de nuestros socios y capacitarse Eficientemente tareas profesionales o proyectos especiales asignadas por la tienda Beneficios de su liderazgo profesional y dental en SaksOFFT 5TH: Ser parte de un entorno de trabajo completo, una experiencia innovadora y un ambiente de distribución de negocios. Esperamos revisar su solicitud. Saks OFF 5TH ofrece igualdad de oportunidades laborales (EEO) a todos los empleados y solicitantes de empleo sin importar raza, color, religión, sexo, origen nacional, edad, discapacidad o genética. Además de los requisitos de la ley federal, SaksOFF 5th cumple con las leyes estatales y locales aplicables que rigen la no discriminación en el trabajo en cada lugar donde tenga instalaciones. Esta política se aplica a todas las condiciones del empleo, incluyendo reclutamiento, contratación, colocación, promoción, despido, despedimiento, retirada, transferencia, licencias de ausencia, compensación y capacitación. Su vida y carrera en Saks OFF 5TH: Sea parte de un equipo empoderado e innovador; trabaje con espíritu aventurero y una mentalidad centrada en el cliente; desempeñe un papel crítico en la toma de decisiones que nos posicionen para ganar Exposición a recompensar oportunidades de avance profesional en diferentes funciones dentro de nuestras oficinas corporativas, tiendas minoristas, estudios fotográficos y centros de distribución Una cultura que promueve un entorno laboral flexible paquete de beneficios para todos los empleados elegibles a tiempo completo (incluyendo médicos, dentales y visión) Un increíble descuento al empleado y otros incentivos administrativos Gracias por su interés en SaksOFF 5th. Esperamos revisar su solicitud. Creemos que nuestras diferencias criminales no solo nos hacen más fuertes, sino que también guían nuestro desarrollo y crecimiento futuro. Se espera que todos los asociados creen un ambiente inclusivo libre de acoso, hostigamiento y responsabilidad civil.