RELATED is hiring: Assistant Community Manager in Chicago

Responsibilities

Be the Heart of a Thriving Community

Do you know property management inside and out? Love helping residents while keeping the numbers in check? We’re seeking a hands-on, detail-oriented Assistant Community Manager to join our team and help lead day-to-day operations at one of our garden-style communities. You’ll be the go-to person for residents, help keep the office running smoothly, and work side-by-side with the Community Manager to create a place people are proud to call home.

What You’ll Be Doing:

Resident & Office Operations

• Support all aspects of resident relations—from onboarding to move-out

• Respond to resident concerns and follow up on service requests

• Lead a smooth and welcoming move-in process with strong attention to detail

• Manage the leasing office: order supplies, support the leasing team, and assist with marketing

Billing & Financials

• Oversee resident billing and ledger accuracy

• Follow up on delinquencies, process legal notices, and manage collections

• Assist with budget tracking, reporting, and invoice processing

• Process write-offs, evictions, and financial documentation in line with policy

Team & Leasing Support

• Partner with the Community Manager to onboard and support leasing team members

• Jump in to assist with tours or leasing tasks when needed

• Help manage community promotions and local business partnerships

• Share ideas to boost performance and improve systems

Compliance & Reporting

• Stay current on local, state, and federal housing laws

• Track lease violations and handle resident documentation

• Ensure accuracy in all resident files and system records

• Support audit readiness and assist with affordable housing compliance (if applicable)

Qualifications

Compensation: 18.50 - 21.50 / hour

• plus annual performance based bonus

Why You’ll Love It Here:

• Competitive pay with growth opportunities

• A team-first, high-energy work environment

• Paid time off—we believe in work-life balance

• Total rewards package including medical, dental, vision, life insurance, and 401(k)

• Ongoing learning and development to help you grow

• A chance to make a real impact in a growing company

What You Bring:

• 2+ years of experience in property management or as an Assistant Community Manager

• Strong knowledge of landlord/tenant laws and property regulations

• Excellent customer service and communication skills

• High attention to detail, especially with billing and reporting

• Proficient in property management software (Yardi, OneSite, or similar)

• Strong time management and the ability to juggle competing priorities

• A team mindset and a solutions-first attitude

• High school diploma or equivalent required; additional education a plus

Ready to Grow?

Join a company that believes in doing work that matters, growing talent from within, and creating strong communities through great service. Apply now—we can’t wait to meet you.

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Overview

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