Daikin Applied
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Sr UX Researcher
role at
Daikin Applied Americas 1 day ago Be among the first 25 applicants Join to apply for the
Sr UX Researcher
role at
Daikin Applied Americas Make your mark at the worlds largest HVAC company
Daikin Applied is seeking a talented
Sr UX Researcher . The Sr UX Researcher will work with a passion for connecting with users, outstanding attention to detail, and deep expertise using data to understand customer behavior. You will lead user research efforts, in collaboration with UX Designers and Product Managers, to uncover actionable insights, create journey maps, test concepts with real people, and delve into analytics to measure the impact of our digital experiences.
As a Senior UX Researcher, youll play a pivotal role in shaping product direction by ensuring the voice of the customer is deeply embedded in every decision we make. Your work will directly influence how we define, design, and improve Daikin Applieds digital products and services, driving measurable improvements to the user experience through evidence-based research. You will help align stakeholders around user needs, support continuous discovery, and bring clarity and focus to complex product challenges. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location:
Plymouth, MN - Hybrid
What You Will Do
Help establish the research strategy and planning by defining research goals, success metrics, and comprehensive research plans Lead the Daikin Applied customer discovery process, using a wide range of studies, e.g, interviews, surveys, usability testing Create comprehensive customer journey maps, user personae and user flows Work closely with product managers, UX designers, software engineers, and business stakeholders to create the most accurate picture of our customers needs Lead with impact and guide decision-making through a customer-focused approach Partner closely with UX Designers to lead usability testing sessions and iterate on prototypes and product concepts Analyze, synthesize, and integrate insights gathered from user research studies to uncover patterns, identify user needs and pain points, then translate them into clear, actionable recommendations that inform design decisions and enhance the overall user experience Leverage tools like Figma, Lyssna, Dovetail, or analytics platforms to gather and manage user insights Establish and maintain ongoing feedback loops with users
Minimum Qualifications
Bachelors degree in Computer Science or a related field or equivalent experience 5+ years in human-centered design, psychology, or a related field Lead discovery activities and user testing Ability to work independently Deep expertise in both generative (exploratory) and evaluative (usability) research methods Strong communication, collaboration, presentation, and storytelling skills Expertise in using research tools and methods Strong written and verbal command of the English language Work visa sponsorship is not available for this position
Preferred Qualifications
Masters degree in Computer Science or a related field or equivalent experience 5+ years in human-centered design, psychology, or a related field Lead discovery activities and user testing
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
Multiple medical insurance plan options + dental and vision insurance 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage Short term and long-term disability 3 weeks of paid time off for new employees + 11 company paid holidays Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual Paid sick time in accordance of the federal, state and local law Paid parental leave and tuition reimbursement after 6 months of continuous service
The typical annual base salary for this position ranges from $90,000 - $148,800 (+ 10-15% bonus) in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
,
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Daikin Applied Americas by 2x Sign in to set job alerts for User Experience Researcher roles.
Minneapolis, MN $121,000.00-$206,000.00 2 weeks ago State Prog Admin Principal - Electronic Health Record (EHR) User Experience & Adoption Specialist
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Sr UX Researcher
role at
Daikin Applied Americas 1 day ago Be among the first 25 applicants Join to apply for the
Sr UX Researcher
role at
Daikin Applied Americas Make your mark at the worlds largest HVAC company
Daikin Applied is seeking a talented
Sr UX Researcher . The Sr UX Researcher will work with a passion for connecting with users, outstanding attention to detail, and deep expertise using data to understand customer behavior. You will lead user research efforts, in collaboration with UX Designers and Product Managers, to uncover actionable insights, create journey maps, test concepts with real people, and delve into analytics to measure the impact of our digital experiences.
As a Senior UX Researcher, youll play a pivotal role in shaping product direction by ensuring the voice of the customer is deeply embedded in every decision we make. Your work will directly influence how we define, design, and improve Daikin Applieds digital products and services, driving measurable improvements to the user experience through evidence-based research. You will help align stakeholders around user needs, support continuous discovery, and bring clarity and focus to complex product challenges. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location:
Plymouth, MN - Hybrid
What You Will Do
Help establish the research strategy and planning by defining research goals, success metrics, and comprehensive research plans Lead the Daikin Applied customer discovery process, using a wide range of studies, e.g, interviews, surveys, usability testing Create comprehensive customer journey maps, user personae and user flows Work closely with product managers, UX designers, software engineers, and business stakeholders to create the most accurate picture of our customers needs Lead with impact and guide decision-making through a customer-focused approach Partner closely with UX Designers to lead usability testing sessions and iterate on prototypes and product concepts Analyze, synthesize, and integrate insights gathered from user research studies to uncover patterns, identify user needs and pain points, then translate them into clear, actionable recommendations that inform design decisions and enhance the overall user experience Leverage tools like Figma, Lyssna, Dovetail, or analytics platforms to gather and manage user insights Establish and maintain ongoing feedback loops with users
Minimum Qualifications
Bachelors degree in Computer Science or a related field or equivalent experience 5+ years in human-centered design, psychology, or a related field Lead discovery activities and user testing Ability to work independently Deep expertise in both generative (exploratory) and evaluative (usability) research methods Strong communication, collaboration, presentation, and storytelling skills Expertise in using research tools and methods Strong written and verbal command of the English language Work visa sponsorship is not available for this position
Preferred Qualifications
Masters degree in Computer Science or a related field or equivalent experience 5+ years in human-centered design, psychology, or a related field Lead discovery activities and user testing
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
Multiple medical insurance plan options + dental and vision insurance 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage Short term and long-term disability 3 weeks of paid time off for new employees + 11 company paid holidays Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual Paid sick time in accordance of the federal, state and local law Paid parental leave and tuition reimbursement after 6 months of continuous service
The typical annual base salary for this position ranges from $90,000 - $148,800 (+ 10-15% bonus) in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
,
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Daikin Applied Americas by 2x Sign in to set job alerts for User Experience Researcher roles.
Minneapolis, MN $121,000.00-$206,000.00 2 weeks ago State Prog Admin Principal - Electronic Health Record (EHR) User Experience & Adoption Specialist
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr