Community Manager Job at Asset Living in Atlanta

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our growth has brought a portfolio of properties across the country spanning multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company that values diverse perspectives and teamwork, and we are committed to excellence in real estate, workplace culture, and growth opportunities. Together, we lead and succeed.

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of the operation, including personnel, leasing, maintenance, financial, administration, and risk management. As on-site leader, you will supervise the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability considerations.

Responsibilities

• Personnel Management: screen, hire, train, coach, and develop on-site staff; ensure ongoing training and coaching to meet Asset training benchmarks.
• Staff scheduling: complete weekly/daily office and maintenance staff schedules and assignments.
• Performance management: address performance issues, document appropriately, communicate with direct supervisor and HR, and terminate when necessary.
• Staff development: promote harmony and quality job performance through effective leadership and ongoing guidance.
• Policy compliance: ensure staff adherence to Company policies and procedures.
• Financial Management: achieve strong net operating income through cost control and revenue/leasing improvement; identify trends and recommend strategies; develop yearly operating budgets/forecasts; monitor rent collections and deposit reconciliation; monitor vendor invoices and property closeouts; ensure accurate owner financial reports.
• Strategic Leasing Management: develop yearly marketing plans and utilize marketing strategies; ensure effective leasing techniques, follow-up, documentation, and reporting accuracy; handle resident inquiries to ensure satisfaction; implement retention programs.
• Application to move-in: show, lease, and move in prospective residents.
• Administrative & Maintenance Management: ensure accurate reporting, lead emergency response per guidelines, monitor service requests and maintenance responsiveness, maintain property appearance, and manage resources efficiently; supervise contractor activities to ensure quality.
• Emergency management: head the property emergency team and ensure appropriate response to emergencies within company guidelines to minimize liability.

Qualifications

• Education: High School Diploma or equivalent; Bachelor’s degree preferred, or four years of experience in the housing industry; or a combination of education and experience.
• Certifications: Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Technical: ability to use on-site software systems; basic computer skills.
• Regulatory: basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly communicate with others; perform duties that may require repetitive motions; work overtime, weekends, and night hours as needed for emergencies.
• Stay in a stationary position or move about to accomplish tasks; travel between worksites as required.
• Ability to climb ladders, stairs, and ramps; work in various environments, including outdoor conditions; lift and move up to 25 lbs; operate equipment and vehicles; work in hazardous conditions as applicable.

License/Equipment

• Must have reliable transportation due to emergency on-call requirements.

Salary Range

$65,000 – $70,000 per year

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

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