hello82 is hiring: [DAL] Community Manager in Dallas
hello82, Dallas, TX, United States, 75215
Overview
Join to apply for the [DAL] Community Manager role at hello82.
Since 2019, hello82 is a platform deeply rooted in the vibrant world of K-pop. We specialize in creating connections between fans and their favorite K-pop artists through a fusion of innovative marketing strategies, immersive music distribution, and providing unparalleled experiences that resonate with fans worldwide. As an independent music label and distribution arm, hello82 is rapidly expanding alongside the ever-growing community of K-pop fanbases. Some of our artists include: ATEEZ, P1Harmony, xikers, THE BOYZ, STAYC, and ONEUS.
Position & Location
- Position: Fan Space Community Manager
- Location: hello82 Dallas
- Work Hours: Between 10:30AM - 7:30PM Local Time
- Benefits: Health benefits, 401k, paid time off
- Full time after trial period
- Weekend work is expected
There is no relocation assistance for this position.
Key Responsibilities
- Lead daily Fan Space operations to drive customer volume, loyalty, and retention.
- Develop new and exclusive event ideas to generate traffic into local space.
- Lead, manage, and coach a team of 10+ employees.
- Work directly with Senior Management to accomplish quarterly goals and uphold brand standards.
- Track and merchandise inventory using a variety of data and organizational methods.
- Track and report daily sales and activity within the space.
- Communicate efficiently with Senior Management and Partner Location Management to meet dynamic deadlines.
- Stay up to date with local K-pop happenings to enhance DALLAS' K-pop community.
- Build and nurture relationships while maintaining positive rapport with the local K-pop community.
Qualifications
- High school diploma or equivalent; higher education preferred.
- Must be local to DALLAS, TX or able to reliably travel.
- Proficiency in Excel and/or Google Sheets.
- Genuine interest in K-pop music and content.
- 2-3 years of managerial experience in a fast-paced retail environment.
- 2-3 years of retail experience.
- Excellent communication skills with the ability to think quickly and creatively, using both data and intuition to make decisions.
- Proven ability to lead a team of 8+ and work closely with project managers to create a welcoming and engaging environment for K-pop fans nationwide.
- Experience with Shopify or similar POS system.
- Proficiency in Korean language is preferred but not required.
In your cover letter, please tell us about your K-POP experience.
Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Marketing and Sales
- Industries: Media Production