City of Waco, TX is hiring: Radio Communication Supervisor in Waco

Overview

Radio Communication Supervisor role at City of Waco, TX. Minimum starting salary: $90,000.00 per year.

Position Overview

Under general supervision, supervises the operations, services, and staff of the multi agency Public Safety Radio System (PSRS) in the Office of Emergency Management (OEM); maintains, installs and repairs communications systems, equipment, components, and peripheral devices; installs and maintains operating system software and servers.

Essential Functions

• Supervises and directs the daily activities of PSRS communications staff; assigns workload; plans, prioritizes and assigns tasks and projects; provides technical leadership and guidance, trains staff, monitors work and evaluates performance.
• Provides support, maintenance and repair of all City, County, and outside agency radios, and dispatch center radio consoles on a 24/7 basis.
• Maintains the master radio database of every radio, console, and device assigned to use the City\'s radio system.
• Performs installations of software security updates, patches, hot fixes, and Radio Service Software for various operating systems on desktops, laptops, system servers, and virtual servers that support the Motorola P25 digital radio system and dispatch center.
• Performs backups of the Radio Network Security and Data protection servers, and Radio management terminals and database; monitors alarm systems and responds to site alarms; assists with reporting of tower lights outages to the FAA when required.
• Supervises maintenance and repair of radio communications systems and equipment; resolves system issues and troubleshoots to diagnose complex problems; ensures compliance with state and federal regulations.
• Coordinates and supervises work activities; assists Technicians with workload planning, fault analyses and technical issues; coordinates work orders, schedules and equipment requests with City departments; manages supplies and equipment inventory and orders materials and equipment.
• Develops equipment specifications as needed; researches regulations and technical references; ensures equipment meets FCC rules and standards; maintains City FCC communications licenses.
• Coordinates with outside agencies; maintains equipment and network database and documents system updates; interprets and explains City/County policies and procedures.
• Monitors PSRS communications system for errors, interference and traffic loading patterns.
• Establishes procedures and guidelines for PSRS communications system operations.
• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.

Qualifications

• Associate's Degree in Information Technology, Engineering, Electronics, Public Administration, or related field.
• Four (4) years experience in communications systems; project management, business management, public administration, or an equivalent combination of education and experience.
• Valid Texas Driver's License.

Preferred

• FCC General/Operator license.

Benefits

The City of Waco offers a complete benefits package for eligible employees including health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds. To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco

• Meaningful and challenging work
• Make a difference and improve communities
• Competitive Salary and Benefits
• Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
• Mandatory TMRS Retirement Plan with a 2:1 City Match
• Education Assistance Program
• Paid Parental Leave
• Employee Assistance
• Longevity Pay
• And More!